onplay-privacy-notice

LAST UPDATED: June 25, 2024

Mistplay, Inc. (“Developer”, “we”, “us” or “our”) owns and operates the ONPLAY application and services offered through the ONPLAY application (“Services”). This ONPLAY Privacy Notice (“Notice”) informs ONPLAY users (“Users”, “User” or “you”) how we collect, use, share, and protect the information we collect from or about you when you use the ONPLAY App (“ONPLAY”). “Personal data” and “personal information” generally mean any information that directly or indirectly identifies you, which might vary slightly depending on applicable laws. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our ONPLAY Terms of Service. This Notice is incorporated into and forms a part of the ONPLAY Terms of Use (the “Terms”).

By using or accessing the Services in any manner, you acknowledge and agree to the practices and policies outlined in this Privacy Notice. If you do not agree with our privacy practices, please stop using our ONPLAY App.

Please note, if you are younger than 18 or are located outside the United States of America, you are prohibited from registering for an ONPLAY user account.

If you are in one of the following States in the USA, please see Annex A: Region-Specific Notices: California, Colorado, Connecticut, Delaware, Illinois, Indiana, Iowa, Montana, Tennessee, Texas, Utah, and Virginia.

Be sure to return to this page periodically to review the most current version of the Notice. We may change or otherwise modify the Notice, such as to reflect changes in the Services. If we modify it, we will update the "Last Updated" date and will alert users that a change has occurred within the affected Services. Please do not use the Services if you do not accept the current Notice, including any addendums that apply to you in Annex A: Region-Specific Notices.

INFORMATION WE COLLECT ABOUT YOU

The information we collect from ONPLAY users varies depending on the activity you are performing and the permissions you have set on your device or operating system. Generally, we collect and process the following personal information about you when you install, sign up for, and use the ONPLAY App.

“User Profile Data” provided by you upon registering for ONPLAY Services and creating your User profile, including for example your name, age, gender, email, telephone number, photos provided by you, and username; and provided by you when providing feedback, survey responses or otherwise entering information into the ONPLAY app. We may also assign a unique user number to your profile at the time of registration.
“Customer Support Data” provided by you when you interact with our customer support team.
“Social Media Data” that you direct third party social media platforms to provide to us when you elect to use such platforms to register for ONPLAY (i.e., Apple, Facebook, or Google). By signing up or signing in with a Social Media platform, you permit us to access, and direct the social media platform to share with us, all elements of your social network profile that you have made available to be shared and use it in accordance with the terms of use of the social network and this Privacy Policy. You may also be directing us to share data with the social media platform, subject to the terms of use and privacy policy of that social media platform.
“Device Information” that we collect from your device when you use ONPLAY such as unique device ID, unique user ID, device location, and IP address. This may include “Geo-location Data” that we collect from your mobile device by use of satellite, cell phone tower, WiFi, or other technologies or signals, including non-precise location data and precise location data. We use non-precise location data to enforce our terms and personalize services. If we use precise location data it will only be with your consent and for purposes of detecting and preventing fraud. You may opt out of using location services using your device’s functionality to do so, but this may degrade the features and functionality that we can provide.
“Usage Data” collected while you are using ONPLAY, including but not limited to, Session ID, information on how you access the Services (including frequency, what time, how long, and from which device(s), active users and intervals), your activity and engagement within the Services (such as in-app events, tasks, surveys, ratings).
“Gameplay Data” that you direct us to collect from Game Partners so that we can deliver and manage Services offered to you and our Game Partners. This includes data needed to verify or attribute installation of Game Partner Games, but also includes additional Gameplay data needed to calculate Points earned should you elect to participate in ONPLAY’s Rewards Program. This additional Gameplay data collected from Game Partners may include information relating to your use of the Game Partner’s Game such as in-game purchases, in game engagement with advertisements, transaction types, events, actions, clicks, impressions, use of virtual items, game achievements, statistics and information on bugs and malfunctions experienced by you in the game.
What Gameplay Data we collect from Game Partners depends on your privacy settings. ONPLAY users will also be invited to provide feedback on Partner Games advertised on ONPLAY App. Users who elect to participate in ONPLAY’s Reward Program may be offered additional opportunities to provide feedback (“Reward Surveys”) and earn Points for that feedback that can be redeemed for Rewards such as gift cards. Reward Surveys are delivered based on a user’s progress in a Game Partner Game. Our ability to timely deliver these Reward Surveys and calculate Points earned may be affected by your privacy settings, including whether or not you have enabled tracking in ONPLAY and the Game Partner’s Game. If you have enabled tracking in both ONPLAY and the Game Partner’s Game you are directing ONPLAY to collect Gameplay data from the Game Partner and directing the Game Partner to share this data with ONPLAY. If you consent to and enable tracking, we will collect Gameplay Data from the Game Partner as directed by you in order to deliver the ONPLAY Rewards Program. If you do not consent to and enable tracking, you may still be able to utilize ONPLAY to provide feedback to Game Partners and we may offer other opportunities to earn Reward Points in other ways.

USE OF PERSONAL DATA

We have developed ONPLAY to allow our Users and Game Partners to engage more intentionally. To deliver Services to Users and to Game Partners we may link, combine, and analyze your personal data, including, for example, through software integrations and proprietary machine learning algorithms or artificial intelligence (“AI”). We generally use your personal data for the following purposes:

To provide, deliver, monitor and improve our Services (including responding to customer support requests, complaints and feedback, troubleshooting software bugs and operational problems and communicating with you according to your preferences);
To deliver opportunities to participate in the ONPLAY community, including, but not limited to the optional ONPLAY Rewards Program. For example, personal data may be used to personalize and optimize your experience, identify reward opportunities to offer to you, calculate earnings based on those reward opportunities, allow you to redeem reward points for rewards (e.g. gift cards), and timely delivery of surveys and feedback events.
To attribute AppStore installations by you of Game Partner Games (conversions) to manage operational and business transaction requirements such as billing Game Partners for attributed installs;
To market ONPLAY Services on third party platforms, including, for example, those used for targeted advertising by use of suppression lists that include current ONPLAY User Data in order to optimize third party marketing campaigns and to prevent existing users from receiving these advertisements.
Prevent fraud and enforce ONPLAY terms of use, including by, among other things, verifying your digital identity, location, use of prohibited technology and other Personal Data customarily used to identify fraudulent or unauthorized use of ONPLAY.
To create industry reports and develop insights about our business with aggregate data or in a format that fully anonymizes and de-identifies your personal data such that it cannot be re-identified.
To help train our machine learning and AI models for the purposes outlined in this Notice, including but not limited to personalization of Services, fraud prevention, and program management.
To abide by local law.

HOW WE SHARE PERSONAL INFORMATION ABOUT YOU

Corporate Affiliates and Transaction Parties. We may share your personal data with affiliated entities, including our parents, subsidiaries and entities under common corporate control (“Affiliates) for the purposes of managing operations and delivery of Services. We may also share your personal data with counterparties as part of corporate transactions (“Transaction Parties”) such as mergers, joint ventures, sales of company assets, financings or acquisitions but only to the extent necessary to evaluate and complete such transactions and subject to applicable legal or contractual requirements.

Law Enforcement, Regulators and Other Parties for Legal and Security Reasons. We may disclose personal data when necessary to protect the legal rights of ONPLAY, Users or third parties, in order to avoid fraud, manage our risks or comply with applicable laws, legal orders or processes. This includes exchanging information with the authorities and security companies which act on our behalf for these purposes. In these cases and where permitted by applicable laws, we disclose personal data to comply with legal obligations or to protect the legitimate interests of ONPLAY or affected third parties and Affiliates, for example if we are obliged to cooperate with government authorities in the context of legal investigations. Where required or permitted by law or regulation and reasonably practicable, we will attempt to notify you of such requirements.

Service Providers. We have agreements with various service providers to facilitate delivery of our Services, including, but not limited to, those we engage to provide customer support, operations, technical, marketing and other services needed to provide the Services and to help market ONPLAY’s Services.

Advertising Platforms and Networks. We partner with certain providers, including but not limited to Google and social media companies, to display, target, and suppress ONPLAY advertisements on their or their partner sites (such as advertisements within games and other mobile apps). Such providers may conduct analytics in relation to advertisements and to manage our advertising on other sites. Personal data we disclose to these providers may include unique user ID, name, email, and/or Usage Data. These providers use this information for marketing optimization, reporting, and analysis, and to prevent display of ONPLAY advertisements to you and other existing users, retarget inactive users, and reach new potentially interested users. For personal data that we cannot share absent prior consent pursuant to operating system rules or applicable laws, we will not share this data without your consent. Where consent is managed by means of device settings or operating system settings, you can adjust your consent by accessing these settings. If you do not want us to share this personal data with advertising partners you can opt out of the sharing by submitting a privacy request to our customer support team here: ONPLAY Customer Support.
Administrative Service Providers. Administrative service providers include those Service providers that are required in order to ensure the delivery of Services to you and Game Partners (“Administrative Service Providers”). They may include, for example, those used (i) to manage and administer testing, surveys and other task based activities delivered in-app as part of ONPLAY Services (ii) to receive, process and respond to customer support requests, (iii) to manage and administer ONPLAY’s optional Rewards Program (e.g. calculate Points earned, process redemption of Points for Rewards, distribute Rewards), and (iv) to detect and prevent fraudulent activity, subject to applicable law and platform requirements. Your Personal Information may be shared with these Administrative Service Providers solely so that they can provide the applicable administrative services needed to deliver the ONPLAY Services to you.
Analytics Service Providers. Analytics Service Providers are a type of Administrative Service Provider that helps us manage marketing campaigns designed to acquire new users. They access User Data as well as consumer data in order to analyze and understand the personal data about you and potential ONPLAY users and develop trends, patterns and insights to personalize your experience with Onplay, improve our Services, optimize Game Partner advertising campaigns and offers presented to ONPLAY users, and create new products and/or product features intended to improve ONPLAY services. These Analytics Service Providers include, for example, AppsFlyer, a mobile measurement partner used to measure, verify, and analyze performance of our consumer marketing campaigns. AppsFlyer will have access to the data we collect, including device model, operating system, device ID, advertising identifiers, IP address, device location, and Usage Data. It will use this data to verify that the installation of a Game Partner Game is attributable to the advertisement or offer presented to users in ONPLAY and to optimize consumer marketing campaigns designed to acquire new users.

Game Partners. The main purpose of the ONPLAY App is to allow Users and Game Partners to interact more intentionally. We allow mobile game users to discover and provide feedback on Game Partner Games. If you choose to install, play and provide feedback on a Partner Game, you are directing us to share certain personal data with the Game Partner and for the Game Partner to share certain data with us so that we can, among other things, attribute the install of that game to ONPLAY and to deliver Services to the User and Game Partner. Personal data that may be shared may include Game Play data, Usage Data, and User Profile Data needed to support reporting, attribution, and billing Game Partners, delivery of survey responses and feedback to Game Partners, and calculating Points earned should you elect to participate in the ONPLAY Rewards Program. You acknowledge that Game Partner, ONPLAY and their respective analytics partner may employ tracking technologies subject to you providing consent to tracking as required by law or the applicable operating system. You also understand that you may withdraw this consent by changing the settings within your device operating system. If you have questions about how to change your consent settings you can submit a request for help here: ONPLAY Customer Support.

We may also disclose aggregated information about Users along with information that does not and cannot identify any individual or device, except where limited by applicable laws or platform rules. For example, we may use anonymized game insights, survey responses, and aggregated information for statistical and machine learning purposes, to provide insights into developing or enhancing Services, for marketing and advertising and for other legally permissible purposes such as testing our IT systems and features.

The processing of your data by the Game Partners, whether shared with Game Partner by us, as directed by you, or collected by the Game Partner from you while you play the Game Partner Game is governed by the Game Partner’s privacy policy and terms of use which you should review prior to using their game and when exercising any rights subject to Game Partners privacy policy.

HOW WE STORE, TRANSFER AND SECURE PERSONAL INFORMATION ABOUT YOU

We are based in Canada, and we store information that we collect from your device on our Amazon Web Services servers located in the United States. The information that we collect may be transferred, stored, accessed or used in other jurisdictions, where some of our service providers or employees may be located. While we protect your information by choosing appropriate providers and having contractual safeguards in place, the privacy laws in such jurisdictions may not be as protective as in, for example, Canada, the UK or the EU.

We maintain administrative, organizational procedures, technical and physical safeguards, consistent with legal requirements where the personal data was obtained, designed to ensure the security and confidentiality against unlawful or unauthorized destruction, loss, alteration, use or disclosure of, or access to, the personal data we collect and process.

EXERCISING OF YOUR RIGHTS

You can always update preferences by changing your device settings and exercise rights you may have under applicable data protection laws by contacting us as directed below. However, if you do choose to change preferences, opt-out or withdraw consent where it has been given, your experience with our Services may change, be diminished or your ability to use some of the features and options in our Services may be limited (such as access to Points and the Rewards Program described in our Terms). Please keep us informed if your personal data changes or should be corrected.

For a description of the specific rights with respect to your personal information that are provided to residents of the states of California, Colorado, Connecticut, Delaware, Indiana, Iowa, Montana, Utah, Tennessee, Oregon, Tennessee, Texas, Utah, Illinois, and Virginia, and any additional states that may be added to this list from time to time, please see Annex A below for Region-Specific Notices. We will handle your request in accordance with applicable laws, such as in relation to response time, verification of identity and content, and the manner in which we respond to the request. If we cannot fulfill your request, we will inform you of the reasons why, subject to any legal or regulatory restrictions.

Depending on your jurisdiction, your rights may include:

The Right to Opt Out of Push Notifications sent by ONPLAY. You can opt out of receiving push notifications through your device settings.
The Right to Withdraw Consent. Where consent is required for a certain collection or processing of your personal data and you wish to withdraw that consent. For some data processing activities, you may withdraw your consent at any time by changing your device settings (e.g., by turning off “Allow Apps to Request to Track” in your iOS device settings). You may also submit a request to Customer Support here: ONPLAY Customer Support. We will promptly respond to such requests as required to do so under applicable laws. Withdrawing consent may impact your use of the Services, such as access to our optional Rewards Program.
The Right to Delete Your Account. You may submit a request to delete your ONPLAY account by navigating to the Account Deletion feature found in the ONPLAY App or by submitting a request here: ONPLAY Customer Support. By deleting your account, any Points that you have earned and not redeemed will be deleted. Please note that in order to verify your request, we will send you an email to the email address associated with your account requesting your confirmation before we delete your account. Once the request is verified and confirmed, we will de-activate your account. Personal data associated with your de-activated account will be deleted or anonymized within six months of account deletion, except that data related to your redemption of points for rewards may be retained as required to comply with applicable legal and regulatory requirements, typically six years.
The Right To Delete Your Data. You may submit a request to delete your personal data here: ONPLAY Customer Support. For ONPLAY account holders, a request to delete your data will be treated as a request to delete your account.
The Right to Object to the Processing of Personal Data or Tracking Technologies. Where required by and permitted by applicable laws and operating system rules, we will honor requests to opt out of certain processing activities. You may be able to opt out of such activities by adjusting your device or operating system settings. If you have any questions regarding how to opt out, you can submit a request here: ONPLAY Customer Support.

OTHER IMPORTANT INFORMATION

CHILDREN’S PRIVACY

In accordance with the Terms, you may not use the Services if you are under 18 years old. ONPLAY is committed to complying with laws protecting children, within the meaning of applicable law. If you believe we might have any information from or about a child, please contact us here: ONPLAY Customer Support.

DATA RETENTION

ONPLAY will only retain personal data for as long as is required by law, as long as you use the Services, or as long as is necessary to meet the purposes for which it was collected. ONPLAY account balances or Rewards earned as of termination must be preserved for some period to allow for such matters as billing and tax reporting. Specifically, we delete or fully anonymize your personal data if you do not interact with our Services for 5 years.

Note, if a User does not use the Services for one hundred eighty days, Points earned will expire and be forfeited. In addition, the User’s inactive account may be deactivated.

COOKIES AND OTHER TRACKING TECHNOLOGIES

Like most online services and mobile applications, we and our Game Partners may use technologies, such as tracking links (embedded URLs), mobile measurement providers (e.g., AppsFlyer, Adjust, Singular, etc.), cookies, web beacons (also known as pixel, tags or clear gifs) or integrated software development kits (SDKs) in connection with our Services to secure and improve our Services, for attribution and billing our Game Partners, to understand your preferences, and collect Usage and Device Data used to deliver Services to you, prevent fraud and enforce our terms of use. We also use these technologies to collect information when you consent to and enable tracking in ONPLAY and Game Partner’s Game. This tracking information includes information relating to (i) advertisements for, content related to, or offers from Game Partner Games presented in ONPLAY, (ii) installation of Game Partner Game by clicking on content RELATED TO THE GAME PARTNER GAME displayed in ONPLAY, (iii) Gameplay Data relating to your use of Partner Games with installs attributed to the ONPLAY content or (iv) data relating to your interaction with ONPLAY content in other digital media channels.

Our Game Partners employ their own mobile measurement tools to collect your information when you download games in response to content displayed in ONPLAY. Among other things, these tracking technologies and the collection of Gameplay Data enable ONPLAY to send you relevant surveys and other content and offers at the right time, calculate the amount of Points earned, and monitor against fraudulent behavior. For example, in order for ONPLAY to send you a survey asking about your experience with a certain game’s tutorial, ONPLAY would need to know that you have completed that tutorial. If you do not choose to participate or do not provide consent to the foregoing data processing activities, we may not be able to accurately distribute Points or administer our optional Rewards Program. If you do not grant consent for tracking, or participate in our optional Rewards Program, you can still access the ONPLAY, create an account, access content related to Game Partner Games, and receive offers that can be managed without use of these tracking technologies.

CONTACT US

If you have questions that do not relate to this Notice or data privacy or requests related to your privacy rights, you can submit requests for help to ONPLAY customer support here: ONPLAY Customer Support. To exercise applicable data protection rights or comment about this Notice and our privacy practices, you may submit a request using our Customer Support Form or you may sent a written notice to our offices at:

Mistplay Privacy Team 
Mistplay, Inc. 
481 Viger St, Suite 300, Montreal
 Quebec, Canada, H2Z1G6 or via email at Privacy@Mistplay.Com

ANNEX A: REGION-SPECIFIC NOTICES

We may choose or be required by law to provide different or additional disclosures relating to the processing of personal data about residents of certain countries, regions or states. Disclosures for residents of certain states in the US are set forth below.

SPECIFIC NOTICE FOR RESIDENTS OF THE UNITED STATES

1. ADDITIONAL DISCLOSURES FOR RESIDENTS OF CALIFORNIA, USA

This section applies to the personal information of residents of California and supplements the other sections of ONPLAY’s Privacy Notice, which continue to apply.

Collection and Use of Personal Information: Where you provide consent, we will collect the following categories of personal information about you:

Category

Examples

Business Purpose

Identifiers

email, unique personal identifier, online identifier, IP address, device identifier, advertising identifiers, and account name

Operational purposes including customer service; fraud & security incident detection; website improvement; award prize winners; to deliver our Services to you, including advertisements and promotions of games; and to grow the ONPLAY community by marketing and advertising the Services.

Protected classification characteristics under California or federal law*

Age, gender, precise location data

Age and gender, to determine if you are an adult qualified to receive ONPLAY services.
‍
Precise location data may be used to enforce terms, identify likely fraudulent users, and prevent fraud.

Internet or other similar network activity

Usage Data, and Gameplay Data

To prevent fraudulent activity, maintain and improve Services, personalize content and improve user experience, support delivery of optional Rewards Program, market and advertise ONPLAY Services, monitor and analyze usage and activity trends, train our machine learning and AI models, improve and develop new products, carry out surveys, and comply with demands from law enforcement when applicable.

Approximate geolocation data

Country, location

Used to identify and prevent fraud.

* Please note that we use and disclose information classified as sensitive sensitive personal information under California law only for purposes expressly permitted under California law.

Disclosure of Personal Information: We may disclose your personal information to third parties for the business purposes outlined in ONPLAY’s Privacy Notice and in the chart above. In the past 12 months, we may have disclosed your personal information for a business purpose or at your direction. For more details on third parties we share data with see the How We Share Personal Information About You section of this Notice.

In the preceding twelve (12) months and currently, we may have and may continue to share your personal information, or disclosed it for a business purpose, to the following Third Parties as defined by the California Consumer Privacy Act: advertising networks and platforms. Where you provide consent for us to track your activity, we may share this information to grow the ONPLAY community, optimize marketing of the ONPLAY Services, and to prevent you from receiving ONPLAY advertisements if you have already installed the ONPLAY app. Such information includes identifiers (mobile device or advertising identifier such as Apple’s IDFA), IP addresses, and event data and Internet or other similar activity (recording whether a game installation was made, an in-game purchase was made, or a game playtime milestone was achieved). Although we do not “sell” personal information in exchange for money, some of our sharing of personal information to optimize advertising and marketing of the Services (including to prevent you from receiving ONPLAY advertisements in other media channels) may be classified as a “sale” or “sharing” under applicable California laws. You may opt out of such “sale” or “sharing” by contacting customer service at ONPLAY Customer Support.

We do not knowingly sell or share the personal information of anyone in the state of California under the age of 16.

Retention of Your Data: ONPLAY will only retain personal data for as long as you use the Services, as required by law or for as long as it is required to meet the purposes for which it was collected. ONPLAY account balances or rewards earned as of termination must be preserved for some period to allow for such matters as billing and tax reporting. Note, under the Terms, if a User does not use the Service for at least one hundred eighty days, the user’s inactive account may be terminated, Points earned may automatically expire, subject to the Terms of Use and the User’s personal data may be destroyed.

Notice of Financial Incentive: Under California law, the Rewards Program enables you to earn Points and may be considered a financial incentive provided in exchange for the collection, processing, and retention of personal information. ONPLAY uses the information to better understand how you use our Services, to improve our products and Services, to optimize our marketing of the Services to grow the ONPLAY community, to enhance our user analytics, and to operate and fund the Rewards Program. By providing consent and enrolling in our Rewards Program, you acknowledge that the value of the Rewards Program to you is worth sharing your personal information with ONPLAY for the purposes described in this Privacy Notice. Note that participation in the Rewards Program is completely voluntary and you can withdraw at any time. For further details of the Rewards Programs and its terms, including how to withdraw or terminate your participation, please refer to Terms.

Your CCPA Rights: The California Consumer Privacy Act (CCPA) grants California consumers the following rights with respect to their personal information:

Right to Know. You have the right to know what personal information we have collected about you, including the categories of personal information, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, the categories of third parties to whom we disclose personal information, and the specific pieces of personal information that we have collected about you.
Right to Delete. You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions.
Right to Correct. You have the right request that we correct inaccurate personal information that we maintain about you.
Right to Opt Out of Sales and Sharing. You have the right to opt out of sales of your personal information to third parties and to opt out of the disclosure of your personal information to third parties for cross-context behavioral advertising, if applicable. However, if you choose to opt out, note that we would not be able to prevent or suppress advertising partners from displaying Mistplay advertisements to you, and as a result of your opt out, it is possible that you may encounter more Mistplay advertisements in other channels.
Right to Non-discrimination. You have the right not to receive discriminatory treatment for exercising any of your CCPA rights.

Exercising Your Rights:

You may opt out of sales and/or sharing or exercise your right to limit the use /disclosure of your sensitive personal information by submitting a request here: ONPLAY Customer Support. See the Section entitled “EXERCISING OF YOUR RIGHTS” of the Notice for more information.

You may submit requests to know, delete, or correct by contacting us as directed in the Notice here: ONPLAY Customer Support. If we receive a request to delete your data, we will ask you if you want your personal information to be removed entirely or if you want to be kept on a list of individuals who do not want to be contacted in the future (for a specified period or otherwise). We cannot keep a record of individuals whose personal information we have deleted so you may be contacted again by us, should we come into possession of your personal information at a later date. Requests to know and requests to delete will be honored within 45 days; if more time is needed to respond, we will notify you.

The CCPA enables California users to appoint an authorized agent to act on their behalf to submit disclosure requests and or deletion requests under the CCPA. We will honor a request from an authorized agent provided that: i) you provide written authorization to the authorized agent to act on your behalf and we can verify your identity and account, ii) the agent submits proof of authorization and is able to verify that they are acting with appropriate authority.

2. ADDITIONAL DISCLOSURES FOR RESIDENTS OF ILLINOIS, COLORADO, CONNECTICUT, DELAWARE, INDIANA, IOWA, MONTANA, TENNESSEE, TEXAS, UTAH, AND VIRGINIA, USA

This section applies to the personal data of residents of Colorado, Connecticut, Delaware, Indiana, Iowa, Montana, Tennessee, Texas, Utah, and Virginia and supplements the other sections of this Notice.

For information on the categories of personal data that we collect, the purposes for which we process that personal data, and how we disclose that personal data, please refer to the Information We Collect About You, Use of Personal Data, and How We Share Personal Information About You sections above,. For additional information about the categories of personal information we collect and our purposes for doing so, please refer to the Collection and Use of Personal Information section in the Additional Disclosures for Residents of California notice above.

Where you grant your consent to tracking, we may share your information with third parties for purposes of marketing and advertising the Services and to grow the ONPLAY community. These disclosures may be considered “sales” or “targeted advertising” under applicable state privacy laws. For more information about the categories of personal data that we may sell to or share with third parties for such purposes, see the Disclosure of Personal Information subsection in the Additional Disclosures for Residents of California section above. You may opt out disclosure of your data to Advertising Partners and Networks for these purposes by contacting customer service here: ONPLAY Customer Support.

Depending on where you reside, and subject to certain exceptions, you may have the following rights with respect to your personal data:

Access. You may have the right to request that we confirm whether we process your personal data and that we provide you access to such personal data.
Data Portability. You may have the right to request that we provide a copy of your personal data in a portable and, to the extent technically feasible, readily usable format.
Correction. You may have the right to request that we correct inaccuracies in the personal data that we process.
Deletion. You may have the right to request deletion of your personal data.
Opt Out of Sales and Targeted Advertising. You may have the right to request that we not process your personal data for the purposes of marketing the our Services to others, including to prevent you from receiving advertisements for our services in other channels or for targeted advertising, sales, or profiling in furtherance of decisions that produce legal or similarly significant effects, as those terms are defined by applicable state law.
Opt Out of Profiling. You may have the right to request that we not process your personal data for the purpose of profiling in furtherance of decisions that produce legal or similarly significant effects. However, if you exercise this opt out, we may not be able to deliver to you all offers available in the optional ONPLAY Rewards Program.

You may exercise your opt out of rights by contacting ONPLAY Customer Support here: ONPLAY Customer Support.

You may submit requests to exercise your other rights as directed in the Notice. If we receive a request to delete your personal data, we will need to close your ONPLAY account to ensure we do not preserve data you have asked us to delete and which we are required to delete as a matter of law.

You may also have the right to appeal a refusal to take action on your request as directed in the Notice.

Depending on where you reside, you may also use an authorized agent to act on your behalf to submit requests to exercise your rights. We will honor a request from an authorized agent provided that: i) you provide written authorization to the authorized agent to act on your behalf and we can verify your identity, and ii) the agent submits adequate proof of authorization.

ONPLAY USER PRIVACY NOTICE