MISTPLAY TERMS OF USE

LAST UPDATED: September 25, 2023

LAST UPDATED: September 25, 2023‍

SUMMARY OF KEY TERMS 

Welcome to Mistplay. These terms of use (“Agreement” or these “Terms”) govern your access and use of products and services offered by Mistplay Inc. (“Mistplay,” “we,” “us” or “our”), including websites, mobile applications, progressive web applications, content, features, digital events or products we create or operate (the “Services”).  You may not use or access the Services or submit personal information to Mistplay if: 1) you do not agree with all of these terms, or 2) if you are a new user under 18 years.

The terms “personal data” and “personal information” generally mean any information that directly or indirectly identifies you. These Terms include the Global Mistplay User Privacy Notice (the “Policy) and the Community Guidelines by and between Mistplay and any individual user (the “User” or “you”) that uses or accesses the Services. Mistplay rewards you for playing games and more! To understand how you play, we need to collect data about your gameplay and related interactions with Mistplay (“Gameplay Data”), including, but not limited to,  in-app purchase data. When you discover games or applications that third party developers (“Game Partners”) make available for recommendation to you within our Services, you are directing us to collect this Gameplay Data and directing Game Partners to share Gameplay Data with us so that we can operate our rewards program. You may be able to limit data collected and used by Mistplay through device settings or otherwise, but this may result in Mistplay’s inability to track your GamePlay Data. When this occurs, Mistplay is not able to calculate reward units and you will not be able to earn units to be redeemed for rewards.

  • These terms include an arbitration agreement and class action waiver that apply to all claims brought against Mistplay.  If relevant to you under local laws, this agreement requires the parties to arbitrate disputes on an individual basis, and you waive your right to bring any action on a class basis. These limitations may limit your right to bring claims in court, before a jury, or as part of a class action. Arbitration will be held in New York, New York, USA, under the laws of New York State and the United States. 
  • We want your use of our Services to be fair for all players and fraud-free. You only earn rewards for activities relating to your playing of games you discover in our Services and for other interactions with our Services. As part of our anti-fraud program, we monitor for and ban the use of automated bots, emulators, scripts, and any simulated, augmented, or synthetic use or gameplay. We may also require additional verification for you to redeem gift cards or claim prizes for sweepstakes and contests. If we reasonably believe that game play or Units earned are the result of any fraud or illegality, we can suspend or block the User’s access to Units and the account. You may object to such a suspension and we will consider in good faith any information from the User to show that the account has been used without fraud.
  • Our rewards program is defined by Mistplay.  The way in which you earn Mistplay points (“Units”) that can be redeemed for Mistplay rewards (such as gift cards) will depend on various factors such as your preferences, the games you play, your activity in those games and any special offers related to particular games or to events offered by Mistplay. The amount of Units earned for certain activities and interactions in games and in-app varies per user, and is subject to change.  You can find more information on how you earn Mistplay Units HERE
  • You may redeem an aggregate amount of $550 USD of gift cards or other rewards per calendar year.  
  • Units can expire.  Under laws that apply to you, your units may expire and we may delete your account if you do not earn any units within a 180 day period.

TABLE OF CONTENT

ELIGIBILITY

AVAILABILITY OF SERVICE

CHANGES TO THE AGREEMENT

LICENSE

REWARDS

CONTESTS AND PROMOTIONS

OUR USE OF PERSONAL DATA                                                          

RULES OF CONDUCT

SUSPENSION & TERMINATION

INTELLECTUAL PROPERTY

WARRANTY DISCLAIMER, LIMITATION OF LIABILITY, INDEMNITY

DISPUTE RESOLUTIONS BY BINDING ARBITRATION

GOVERNING LAW

GENERAL TERMS

LOCAL LAW ADDENDUMS 

ELIGIBILITY

1.1. This Agreement will remain in full force and effect while you use the Services and/or have a Mistplay account (the “Term”), unless a User is terminated as described below.

1.2. To access some of the Services, you may have to sign up and create an account. You must have a valid email address or login details you make available through a third party to create an account. Eligibility for an account and to use our Services is subject to the following representations and warranties that you make: i) all information you submit to Mistplay is truthful and will remain accurate and complete, ii) you have the legal capacity to agree to these Terms, iii) you are at least 18 years old, and iv) the Services are available in your country or your use of them does not violate any applicable law or regulation.

AVAILABILITY OF SERVICES 

2.1. Mistplay offers Units that can be redeemed for rewards when users discover, play and engage with games Mistplay recommends in its Services. We are constantly changing and improving our Services and may at any time add or remove functionalities or features of the Service. New features or tools added to the Services will become subject to these Terms.

2.2.  We do not guarantee that all Services will be available at all times, in all locations, due to technical, regulatory and other restrictions. You may not use any technology or technique, such as a VPN service, to obscure or disguise your location. We may use technologies to verify your geographic location and restrict access to the Services from other locations. 

2.3. You may not use Mistplay’s Services if you: i) are located in a country that is subject to embargo by the U.S. or other similar authority (“Sanctioned Country”), or ii) are subject to sanctions or otherwise designated on any list of prohibited or restricted parties, including but not limited to the lists maintained by the United Nations Security Council, the U.S. Government (e.g., the Specially Designated Nationals List and Foreign Sanctions Evaders List of the U.S. Department of Treasury or the Consolidated Canadian Autonomous Sanctions List), the European Union or its Member States or other applicable government authority. Any violation of this section may result in loss of features, up to and including termination of User’s account. User will indemnify Mistplay for any costs, fines or damages incurred by Mistplay due to User's failure to comply with this paragraph.

2.4.  Mistplay is not liable for any delay or failure to perform under this Agreement resulting from causes beyond Mistplay’s reasonable control, such as acts of God, war, government mandates, pandemics, failure of transportation, communication or suppliers of goods or services. This limitation does not apply to Mistplay’s performance of its payment obligations under this Agreement.

CHANGES TO THE AGREEMENT

3.1. We reserve the right to update and change this Agreement at any time. You can always review the last updated version of the Agreement at https://www.mistplay.com/terms-of-use. If we materially change this Agreement, we will provide you with reasonable advance notice and the opportunity to review the changes, except: i) when we launch a new product or feature, or ii) in urgent situations, such as preventing ongoing abuse or responding to legal requirements. While your continued use of our Services means that you agree with such changes, we may from time to time ask you to affirmatively accept updates to this Agreement. If you do not agree to new terms, please stop using the Services and delete the mobile app.This paragraph does not apply to Section 11 (Dispute Resolution by Binding Arbitration).  

3.2. If your residence is in the European Union, the foregoing provisions under Paragraph 3.1 do not apply. In that case only the provisions in the below EU ADDENDUM  under “CHANGES TO THE AGREEMENT” apply to you.

LICENSE  

4.1. During the Term, Mistplay’s Services are licensed to you, not sold.  Under these Terms, Mistplay grants you a limited and revocable license that is non-exclusive, non-transferable and non-sublicensable. You agree that Mistplay has all rights, title and interest in and to all the intellectual property rights in the Services.

4.2. Unless you have express authorization from Mistplay, you may not: i) copy, modify or distribute any part of the Services, ii) reverse engineer or attempt to reconstruct or discover any source code or other data, except your own personal account information, from the Services, iii) use unauthorized modified versions of the Services, including without limitation, for the purpose of building a similar or competitive product or service or for the purpose of obtaining unauthorized access to the Services, or iv) remove any product identification, copyright or other notices from the Services.

4.3. In providing Services, Mistplay may recommend, provide you with access to, or enable third party software, applications, products, services, or website links or web tools (collectively, “Third Party Components”), including games developed by Game Partners. We do not control these Third Party Components and games or the features provided through them.  

4.4. The privacy practices and terms of use that govern your use of and access to Third Party Components are solely between you and the applicable third-party provider (“Third Parties”) which includes Game Partners. It is your responsibility to read and comply with all terms and policies set by Third Parties. 

4.5. Our link to and offer of such Third Party Components does not indicate any approval or endorsement by us of any linked website content or any material within Third Party Components. We disclaim all liability for such use of Third Party Components and for any direct, indirect, incidental, special, consequential, punitive, extraordinary, exemplary, or other damages. These limitations shall apply even if Mistplay has been advised of the possibility of such damages. You acknowledge that Mistplay is not a processor to any Third Parties, and Mistplay is a separate controller with respect to the Services and data processed in connection with the Services.   

4.6. All modifications, extensions, scripts and other derivative works of the Services provided or developed by Mistplay are owned exclusively by Mistplay or its licensors. If  you provide us with any suggestions, creative ideas, or other feedback related to the Services offered now or in the future (collectively, “Feedback”), we will be entitled to use that Feedback without restriction. You agree that we are under no obligation of confidentiality or to credit you with respect to Feedback you provide, even if you state such restrictions in your submission. 

REWARDS

5.1. Mistplay Users earn Units and digital items in exchange for certain activities such as playing games, reaching gameplay milestones, completing tasks (e.g surveys, tutorials or inviting a friend) and participating in virtual events. The amount of Units and digital items earned for actions with the Services and in games discovered through Mistplay varies and is not the same for all Mistplay Users. Different Users might receive different amounts of Units, even for identical actions or interactions. We may use artificial intelligence and machine learning tools to analyze behavior, tailor the Rewards Program for Users and set rates or multipliers at which Units accumulate based on factors such as account sign-up information and preferences, specific game selected for play or interactions with the Services. Users do not earn Units for time spent in game, but rather for real gameplay, achievements, and participation. A certain number of Units may be made available to you to collect when you access the Services for the first time and later through certain features inside the Services. 

5.2. Operation of the Service (including our ability to generate revenues and fund your rewards) requires that Mistplay detects and records your game-related information. Mistplay collects certain Gameplay Data from your device and related software or applications when you play games opened through Mistplay, and in some cases, may also receive certain supplemental gameplay data from the third party Game Partner. 

5.3. Users can redeem Units for different rewards Mistplay makes available in the catalog for each User. The rewards may include gift cards, gift certificates, prepaid cash cards, content codes or sweepstakes entries (collectively “Rewards”). The representative value of Units will be applied against the pre-tax purchase amount (i.e., excluding taxes, fees, and shipping and handling charges) for each Reward. You are responsible for all federal, state, and local taxes and any other costs of accepting and using the Reward. 

5.4. The specific requirements to earn Units may be viewed within the Services or where we present an opportunity for you to earn Units. Restrictions apply to earning Units, digital items and ultimately Rewards, including: i) your ability to participate the Rewards Program itself, ii) the allowable frequency of activities, iii) the number of Units you can earn for a given activity, iv) the activities or Rewards available, v) the number of Units required for particular Rewards or vi) the number of Units or Rewards you can earn during a given time frame, which is also subject to the limits Game Partners place on providing information about certain Gameplay Data (e.g. in-app purchases). In-game purchase history in eligible games counts for Users to earn Units or Rewards only where Mistplay receives Gameplay Data from Game Partners. 

5.5. Units cannot be redeemed for cash or in any way resold, exchanged or returned for a cash refund, unless required by law. Units are promotional and have no cash, monetary or other value. While we may use terms like "buy", "purchase", "earn" or "currency" to reference Units, we do so only for convenience and such terms in no way indicate that Mistplay is offering real-world fiat currency. You may redeem an aggregate amount of up to $550 USD of gift cards or other rewards per calendar year. We may limit the amount of Units you can receive, and Units may be time-limited or can expire. If you do not earn any units within a 180 day period, your Units will expire and will not be available to redeem for Rewards. We provide up to thirty days notice of Units expiration in an account that is not terminated, if notice is required under laws that apply to you.

5.6. To redeem your Units for Rewards, you will have to visit the dashboard within the Services to see your available Units and select from the catalog, those Rewards available to you. Mistplay is not a party to any legal transactions or financial transactions carried out between the User and a Gaming Partner or any other Third Parties, even though Gameplay Data includes in-app purchase history for games.

5.7. We are not responsible for any improper fulfillment of an obligation by the Gaming Partner or any Third Parties which you should contact directly for customer support for problems with games or any Third Party Components (e.g. when Game Partner does not send information to Mistplay to assure usage is tracked for earning Units). You understand that we are not liable for the activity of the companies or Third Parties that offer gift cards or other items. Mistplay is not responsible for any lost, stolen or malfunctioning Rewards except to the extent caused by gross negligence or willful misconduct of Mistplay. For instance, you may be required to use the gift cards within a particular time period, and there may be limitations to their use or redemption. You should carefully read any terms and policies that may apply, as they are separate from this Agreement, and also separate from your relationship with Mistplay. 

5.8. Units earned through the Services are not valid for any other program and may not be used in combination with any other program offered by Third Parties. Also, Units earned within the Android application cannot be combined with those a User earns through Mistplay’s progressive web application available to Users not accessing the Services through the Google Play Store. Units are non-transferable between accounts (except to Mistplay as provided in the “Donations” section below). An opportunity to redeem a number of Units for a donation to be made by Mistplay to a charitable and/or other not-for-profit cause or organization may be made available from time to time to User via the Platform  (each a Donation). User agrees that if User chooses to redeem Units for such a Donation, all applicable terms presented on the Platform for such Donation shall apply in addition to these Terms and that User’s Units will be reduced as per the applicable terms of such Donation. Each and every Donation will be made by Mistplay Inc. Users who redeem Units for Donation through Mistplay are not eligible for a tax receipt. Mistplay is unable to refund Units once you have accepted to redeem Units for a Donation.

5.9. ​We reserve the right to change, suspend, or cancel all or a portion of a Rewards Program and to run tests or experiments to evaluate the effectiveness of different reward structures, incentives and other features available through our Services. This testing may include varying the type, frequency, and value of Units and Rewards offered. Mistplay may post additional rules that apply to your participation in the Rewards Program and how to earn points and rewards, when using our Services.

CONTESTS AND PROMOTIONS

6.1. We may, in our sole discretion, run certain contests and promotional activities (together “Promotions”) for Users from time to time. Such contests may offer event participation, promotional Units or incentives for certain User actions, such as reaching certain milestones in playing games or completing tasks in connection with the Rewards Program. 

6.2. Certain Promotions (e.g. contests or sweepstakes) are available only in jurisdictions where applicable laws permit them. Units earned through Promotions will be applied to your account after meeting specific requirements set out in the terms and conditions that apply to each Promotion (“Promotion Terms”) and will apply in addition to these Terms. The specific number of Units or other digital items available from a Promotion will be provided in applicable Promotion Terms.  

6.3. Unless specified in the Promotion Terms: i) Promotions expire at 11:59 EST on dates specified by Mistplay, ii) Units from Contests cannot be earned on prior actions you take and may not be combined with other Contests, iii) if you qualify for multiple Promotions, Units will be calculated only from the Promotion where you earn the highest number of Units. Other requirements, conditions and exclusions may apply. When you participate in a Promotion, it is your responsibility to check the Promotion Terms. 

PROCESSING OF PERSONAL DATA 

7.1. Mistplay collects information about your device, connectivity and use of the Services to allow us to validate eligibility for an account, run Promotions, determine your level of Rewards and identify bugs and crashes that may affect your Use of the Services. With respect to the Services and data processed under this Agreement. Mistplay is a separate business/controller, within the meaning of applicable laws.

7.2. When you access a game in our Services, use features allowing the accumulation of Units, or participate in the Rewards Program, you direct us to collect, receive and process such Gameplay Data during your use of the game and for the Game Partner to transfer to us any Gameplay Data related data, until you close Mistplay or end your session. You acknowledge that the collection, transfer to Misplay, and processing of certain Gameplay Data may be a condition of your participation in our Rewards program and use of certain features of the Services. Certain features and programs may be unavailable to you, if you do not agree to the collection and processing of Gameplay Data, or enable functions that permit collection of Gameplay Data.

7.3. To prevent fraud at redemption, we may require Users to share exact geolocation with us and/or provide access to a video-selfie. You can continue to use all other features of the Services without performing the required human/identity verification. However, you may be unable to redeem Rewards in the catalog. 

7.4. For full details about how Mistplay collects, stores and uses personal and other information, please see our Privacy Policy at https://www.mistplay.com/legal/privacy.

RULES OF CONDUCT

8.1. You are required to comply with the applicable laws at all times when using the Services. In particular, the following restrictions apply to your use of the Services. You are not allowed to: 

  • Create multiple accounts, unless Mistplay makes an exception for certain parts of the Services.
  • Transfer or sell a User account to third parties.
  • Use your account on behalf of any third party or any individual, including someone not eligible for use of the Services as defined above.
  • Allow any other person to access your account.
  • Access your account for any purpose other than personal use and not for any business or commercial purpose.
  • Use a virtual private network (“VPN”), proxy or any other means to obscure the true source of traffic or your location when using the Services. 
  • Make use of any means to circumvent the proper functioning of the Services, including but not limited to the following: i) any electronic means such as an internet bot or web robot (“Bot”) to generate automated views, clicks or conversions, ii) software, that allows a user to falsify data relating to their phone's input, or that allows the user to appear to be using their phone when in reality they have left it idle (e.g. autoclicker and autoscrolling programs), iii) an emulator of any kind to access the Services, regardless of the platform on which the emulator is being used, iv) software that can be used to modify games, or software that can unlock in-game content for free that would otherwise need to be purchased, v) any means to distribute harmful or malicious computer code (e.g. viruses) via or into the Services; vi) an account with a rooted device or any device for which the user has been granted root access or privileged control (rooted devices are not supported devices and may at any time be blocked from us).
  • Use disposable email addresses that automatically forward messages to an alternate address, or that can automatically visit and open verification links that are sent to them.
  • Access the Services through: a means other than Google Play Store from an Android mobile phone or tablet, the progressive web application on other devices or through software Mistplay develops for applications provided through third parties.
  • Use any element of the Services in a Sanctioned Country.  
  • Select a username, persona or bio that is used by, or impersonates, someone else or that Mistplay determines is vulgar or offensive or violates someone else's rights. 
  • Engage in any conduct that disrupts or impedes a third party’s use and enjoyment of the Services.
  • Use the Services in any way that violates Community Guidelines or that is contrary to applicable local, state/provincial, federal and foreign laws, including without limitation those relating to privacy, electronic communications and anti-spam legislation.

8.2. Any account, device or User that appears to operate in violation of Section 8 (Rules of Conduct) is in material breach of this Agreement and may be suspected of, and reported to the authorities for, fraudulent activity. If we reasonably believe that usage, in-game play or Units gained are the result of any fraud, illegality or violation of these Terms, including the RULES OF CONDUCT, we will investigate and take action, including but not limited to removing any Units, suspending access to an account or permanently blocking an account or device, with notice, if required by law. We will consider in good faith any information from the User to show that the account has been used without fraud.  If you have questions about Mistplay’s assessment of your account’s compliance with Section 8 (Rules of Conduct) contact us at https://support.mistplay.com.

SUSPENSION AND TERMINATION

9.1. You may stop using the Services at any time, for any reason, by uninstalling the Mistplay mobile application or discontinue use of any web-based products or the Services.

9.2. Mistplay reserves the right to temporarily suspend or permanently terminate this Agreement and your account if: i) we are required to do so to comply with a legal requirement (e.g. U.S. sanctions laws) or a court order, ii) we believe with reason that there has been conduct that creates (or could create) liability or harm to Mistplay or its affiliates, any User or third party, or iii) you materially or repeatedly breach terms of this Agreement (e.g. breach of Section 8).

9.3. In addition, we reserve the right to, without notice, terminate any account which has been inactive for a consecutive period of eighteen (18) months. An account is deemed inactive when: i) no Units have been earned or redeemed and ii) there has been no access or attempt to access the Services  (together “Inactive Accounts”). If the Inactive Account contains any Units or Rewards, they will be considered void subject to notice, only if required by local law.

9.4. After your account is terminated, you will not be able to access the Services and may not participate in any of the Services again without Mistplay’s express permission. Any Gameplay Data, virtual items, accumulated Units or balances may no longer be available to you. Termination of this Agreement by Mistplay will not limit User's obligation to pay any outstanding fees, if applicable, nor restrict Mistplay from pursuing any other remedies available to it, including injunctive relief. You acknowledge that you will not receive money or any other form of compensation for unused Units when your account is closed.

9.5. If your residence is the European Union, Paragraphs 9.1-9.4 do not apply. In that case, only the provisions in the EU ADDENDUM under "SUSPENSIONS AND TERMINATIONS" apply to you concerning suspensions and terminations.

INTELLECTUAL PROPERTY

10.1. The Services contain copyrighted material, trademarks, and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music and sound, and the entire contents of the Services are protected as a collective work and database under copyright and database laws. 

10.2. Mistplay owns a copyright in the selection, coordination, arrangement, and enhancement of such content, as well as in the content original to it. Users may not modify, publish, transmit, participate in the transfer or sale, create derivative works or in any way exploit any of the content, in whole or in part. 

10.3. Except if expressly permitted by applicable law, no copying, redistribution, retransmission, publication, or commercial exploitation of downloaded material will be permitted without the express permission of Mistplay and the copyright owner (if different from Mistplay). In the event of any permitted copying, redistribution or publication of copyrighted material, no changes in or deletion of author attribution, trademark notice or copyright notice shall be made. 

WARRANTY DISCLAIMER, LIMITATION OF LIABILITY, INDEMNITY

11.1. Mistplay works to keep the Services bug-free and safe; however, User agrees to use the Services at User’s own risk. To the fullest extent permitted by applicable law, the Services are provided “as is” and Mistplay does not make any specific warranties about the Services.  For example, we do not warrant that the Serves are uninterrupted, accurate, free of content errors, viruses or other technologically harmful material that may infect your devices, software, data or networks. You are responsible for implementing sufficient procedures and controls to satisfy your particular security requirements.   

11.2. Except as required by law, Mistplay expressly disclaims all warranties, express, implied, or statutory, not expressly set out in these terms, including the implied warranties of merchantability, fitness for a particular purpose and non-infringement.  

11.3. Except as required by law, Mistplay will not be responsible or liable for any kind of damages arising out of or in connection with your use, or inability to use the Services, access Rewards or any Third Party Services. Damages under this limitation of liability include direct, indirect, incidental, consequential, or punitive damages, including but not limited to personal injury (including death or epileptic seizure triggered by an advertisement of our Services), pain and suffering, emotional distress, loss of revenue, loss of profits, loss of business or an anticipated savings, loss of use, loss of goodwill, loss of data and whether caused by tort (including negligence) breach of contract, or otherwise, even if foreseeable. User further agrees that Mistplay shall not be liable to User nor to any third party for any termination of User access to the Services or deletion of User data. The limitation of liability does not apply to liability resulting from our gross negligence or willful misconduct. 

11.4. You access the Services on your own initiative and are responsible for compliance with all local laws that apply to you. If you violate or breach any term within this Agreement or if you face a claim that your actions or content violated the rights of a third party, you agree to indemnify Mistplay, as permitted by law, for any losses, costs and damages, including reasonable attorney fees incurred by Mistplay due to such breach.

11.5. Section 11 (Warranty Disclaimer, Limitation of Liability, Indemnity) limitations of liability on Mistplay’s part apply also to Mistplay’s affiliates, officers, directors, employees and agents.  The local laws that apply may include certain warranties as to conformity or exclusion or limitation of incidental or consequential damage or indemnification. 

11.6. If your residence is in the European Union, the foregoing "WARRANTY DISCLAIMER, LIMITATION OF LIABILITY; INDEMNITY," Paragraphs 11.1-11.5 do not apply. In that case only the provisions in the EU ADDENDUM under "AVAILABILITY OF MISTPLAY SERVICES, LIMITATIONS OF LIABILITY" apply to you.

GOVERNING LAW AND LANGUAGE

12.1. These Terms shall be governed by and construed in accordance with the laws applicable in New York, New York, USA, to the exception of  conflict of laws provisions. For disputes not subject to Section 13 (Dispute Resolution by Binding Arbitration, any actions or claims brought under this Agreement shall be brought before the competent state or federal courts located in New York, New York, USA. 

12.2. The relevant governing law varies if  you: i) are not a U.S. citizen, ii) do not reside in the U.S, iii) are not accessing the Services from the U.S, and iv) are a citizen of one of the countries covered in an Addendum that applies to you.  In such cases, you hereby agree that any dispute or claim arising from this Agreement shall be governed by your country’s laws, without regard to any conflict of laws provisions. If you are a resident of any European Union country or the United Kingdom the governing law and forum shall be the laws and courts of your place of residence. Specifically excluded from application to this Agreement is that law known as the United Nations Convention on the International Sale of Goods. Unless required otherwise under applicable law, the English-language version of this Agreement controls when interpreting this Agreement.

DISPUTE RESOLUTION BY BINDING ARBITRATION

These provisions under Section 13 apply to you if you are domiciled in and/or acquired and use the Services in the U.S. 

13.1. BY ACCEPTING THE TERMS YOU AND MISTPLAY ARE AGREEING TO GIVE UP ANY RIGHTS TO LITIGATE CLAIMS IN A COURT OR BEFORE A JURY, OR TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE ACTION WITH RESPECT TO A CLAIM. OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT MAY ALSO BE UNAVAILABLE OR MAY BE LIMITED IN ARBITRATION.

13.2. ANY CLAIM, DISPUTE OR CONTROVERSY (WHETHER IN CONTRACT, TORT OR OTHERWISE, WHETHER PRE-EXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, CONSUMER PROTECTION, COMMON LAW, INTENTIONAL TORT, INJUNCTIVE AND EQUITABLE CLAIMS) BETWEEN YOU AND US ARISING FROM YOUR USE OF THE SITE AND THESE TERMS OF USE, WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION.

13.3. The arbitration will be by a single arbitrator administered by the American Arbitration Association (“AAA”) in accordance with the Consumer Arbitration Rules (the “AAA Rules”) then in effect, except as modified by this Section. (The AAA Rules are available at adr.org or by calling the AAA at 1-800-778-7879.) The Federal Arbitration Act will govern the interpretation and enforcement of this section.

13.4. The arbitrator will have exclusive authority to resolve any dispute relating to arbitrability or enforceability of this arbitration provision, including any unconscionability challenge or any other challenge that the arbitration provision or the Agreement is void, voidable or otherwise invalid. The arbitrator will be empowered to grant whatever relief would be available in court under law or in equity. Any award of the arbitrator will be final and binding on you and us and may be entered as a judgment in any court of competent jurisdiction. The arbitrator will have discretion to include the payment of your or our arbitration costs and legal fees in any award.

13.5. You may elect to pursue your claim in small claims court rather than arbitration if you provide us with written notice (via first class mail to the address set forth below) of your intention to do so within sixty (60) days after your registration for our Service. The arbitration or small claims court proceeding will be limited solely to your individual dispute or controversy.

13.6. You agree to an arbitration on an individual basis. In any dispute, NEITHER YOU NOR MISTPLAY WILL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS IN COURT OR IN ARBITRATION OR OTHERWISE PARTICIPATE IN ANY CLAIM AS A CLASS REPRESENTATIVE, CLASS MEMBER OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. The arbitral tribunal may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding. The arbitral tribunal has no power to consider the enforceability of this class arbitration waiver and any challenge to the class arbitration waiver may only be raised in a court of competent jurisdiction.

13.7. These binding arbitration provisions shall not apply to the extent prohibited by applicable law, and if any provision of this Section is found unenforceable in any final, non-appealable decision by a court of competent jurisdiction, the unenforceable provisions will be severed and the remaining arbitration terms will be enforced, and any portion of any claims or actions which may be resolved by arbitration shall be so resolved, subject to all enforceable provisions of this Section. 

GENERAL TERMS

14.1. If one or more of the provisions of this Agreement is held to be invalid, illegal, or unenforceable in any respect by a court of competent jurisdiction, then the validity, legality, and enforceability of the remaining provisions of this Agreement shall be unaffected. 

14.2. Mistplay’s failure to require or enforce your performance of any specific term of this Agreement or our non-exercise of any right we have under this Agreement shall not be considered a waiver of our right to rely on that provision of the Agreement in any other instance.

14.3. This Agreement constitutes the entire agreement and understanding between the parties with respect to the subject matter hereof and supersedes all prior or contemporaneous written, electronic, or oral communications, representations, agreements, or understandings between the parties with respect thereto. The headings in this Agreement have been inserted solely for ease of reference and shall not modify, in any manner whatsoever, the meaning or scope of the provisions hereof. 

 

LOCAL LAW ADDENDUMS

EU ADDENDUM 

1. CHANGES TO THE AGREEMENT

Mistplay may make changes to this Agreement  from time to time. If Mistplay makes any changes to this Agreement that in Mistplay’s reasonable discretion are material, Mistplay will provide you with advance notice of such changes, such as by sending an email or providing a notice through our Services at least 30 days before the date they become effective. By continuing to access and use the Mistplay Services on or after the effective date of the revised Terms, you agree to be bound by the revised Agreement. Should you not agree to the revised Agreement, you must stop accessing and using Mistplay’s Services before the changes become effective.

2. SUSPENSIONS AND TERMINATIONS 

2.1. Mistplay may terminate the Agreement with you at any time upon reasonable notice to you.

2.2.  Mistplay and User’s right to terminate for cause  remains unaffected. Cause for termination exists in particular if either party materially or repeatedly breaches these Terms, or violates laws or rights of third parties, and the terminating party cannot reasonably be expected to continue the contractual relationship until the agreed termination date or until the expiry of a notice period, taking into account all circumstances of the individual case and after weighing the interests of both parties. Termination for cause is only possible within a reasonable time frame after the terminating party has become aware of  the circumstances of the cause for termination. 

If cause results from  a breach of an obligation under this Agreement, termination is only permissible after a continued or repeated violation after a warning, in combination with the  expiry of a reasonable period granted to remedy an ongoing violation. A warning and remedial period are not required if the other party seriously and finally refuses to fulfill its obligations or if, after weighing the interests of both parties, special circumstances justify immediate termination.

2.3. After your Account is terminated, you will no longer be able to access and use the Services. Any Gameplay Data, virtual items, accumulated Units or balances will no longer be available to you. You acknowledge that you will not receive money or any other form of  compensation for unused Units when your account is terminated.

2.4. Mistplay may also suspend your account for a period of up to ninety (90) days while Mistplay investigates if i) Mistplay is required to do so to comply with a legal requirement (e.g. U.S. sanctions laws) or a court order, ii) we believe with reason that there has been conduct that creates (or could create) liability or harm to Mistplay or its affiliates, any User or third party, or iii) you materially or repeatedly breach terms of this Agreement (e.g. breach of Section 8 RULES OF CONDUCT of this Agreement). 

2.5. You will be informed of the reason for the termination or temporary suspension of your account and given an opportunity to submit a complaint. You have the opportunity to clarify the facts and circumstances underlying such a measure electronically and free of charge through Misptlay`s internal complaint-handling system. You may task a body, organization or association that operates on a not-for-profit basis, is properly constituted in accordance with the law of a EU Member State and has a legitimate interest in ensuring compliance with EU Regulation (EU) 2022/2065 according to its statutory objectives, to submit complaints on your behalf. The possibility to lodge a complaint exists for a period of six months following the termination or suspension declaration. Mistplay cooperates with mediators and out-of-court dispute settlement bodies within the scope of its legal obligations in order to settle any disputes. Whenever mediation or out-of-court dispute settlement is available in a case, Mistplay will inform you about this possibility as well as about the respective competent bodies. When mediation or out-of-court dispute settlement proceedings are initiated, Mistplay and you will engage in good faith discussions with the selected body with a view to resolving the dispute. The decisions and proposals of the selected body shall not be binding for either party.


3. LIMITATIONS OF LIABILITY

3.1. Mistplay shall only be liable to the following extent: i) Mistplay shall be liable, without limitations, in accordance with the statutory provisions, 2) for damage arising from injury to life, body or health; in the event of intent or gross negligence; and in accordance with the Product Liability Act.

3.2. Without limiting any of the foregoing, Mistplay will be liable for ordinary negligence only for breach of a material obligation arising under this EU ADDENDUM. "Material" obligations in this sense are obligations which are necessary for the performance of the contract, the breach of which would jeopardize the purpose of the contract and the performance of which you may rely on. In these cases, liability is limited to typical and foreseeable damages; in other cases, there is no liability for ordinary negligence.

4. GOVERNING LAWS

If a claim or dispute arises out of or in connection with your use of the Mistplay Services as a consumer, you and Mistplay agree that you may bring your respective claim or dispute that you have against Mistplay, and Mistplay may bring our claim or dispute that Mistplay has against you, in any court located in the country of your principal place of residence that has jurisdiction over the claim or dispute, and that the laws of that country will apply.

LAST UPDATED and effective: August 25, 2021, v. 10

ACCEPTANCE OF TERMS

Please read these terms and conditions (this “Agreement” or these “Terms”) carefully. This Agreement is effective when the User clicks on the “AGREE & CONTINUE” button during the Mistplay account creation process (the “Effective Date”) and by doing so, User agrees to be bound by the terms of this Agreement.

These Terms constitute an agreement, which includes the privacy policy (“Privacy Policy”) and the community guidelines (“Community Guidelines”) by and between Mistplay inc., (“Mistplay” or “we”) and any individual user (the “User” or “you”) that uses or accesses the Services (defined hereinafter).

Mistplay reserves the right to update and change these Terms and the Services at any time and any new services, features or tools which are added to the current Services shall also be subject to the Terms of Use. You are advised to review these Terms from time to time for updates and changes that may impact you. Any use of the Services after such updates and changes will mean that you accept them. You can always review the last updated version of the Terms at https://www.mistplay.com/terms-of-use. Please also review from time to time our Privacy Policy at https://www.mistplay.com/privacy and our Community Guidelines http://www.mistplay.com/community-guidelines.

SERVICES

The Services offered by Mistplay under the Terms consist of the Mistplay website and mobile applications (the “App”) offering rewards to Users in exchange to download and review and/or use any game suggested in the App (the “Services”).

ACCOUNT & ELIGIBILITY

Some of the Services require that you sign up for a User account. Only one (1) User account may be set up per User. Only users 18 years or older are permitted to register for a User account. Transferring or selling a User account to third parties for their own purposes is not permitted. By using the Services, you represent and warrant that (a) all information you submit to Mistplay are truthful and accurate; (b) you will maintain the accuracy of all such information; (c) you will uphold and respect these Terms at all times; (d) your use of the Services does not violate any applicable law or regulation; (e) you will safeguard your account information and will supervise and be completely responsible for any use of your Account by you and anyone other than you. Your account may be deleted without warning at Mistplay’s sole discretion if we believe that you violate any of these Terms.

Some of the Services that we provide require that you enable the "Display of Other Apps" option. Enabling this option will allow us to better understand the types of games you prefer to play so that we can suggest to you other similar games. You will receive a notification if you need to enable this option.

Some of our Services that we provide allow for a “Guest” or “Continue as Guest” option allowing restricted access to the Service. We reserve the right to modify restrictions applied to certain features when accessing the Service through a Guest option. You will not have full, unrestricted access to all features of the Service without completing a sign up for a User account.

RULES OF USER CONDUCT

Our App contains a social feature allowing the User to interact with other User(s). All Users are subject to our Community Guidelines detailing the rules of user conduct with respect to interacting with other Users on our App. Mistplay reserves the right to restrict User access to the social feature or indefinitely ban a User account for violation of our Community Guidelines.

The User may only set up one account in the App. It is prohibited to create multiple accounts or transfer or sell a User account to third parties. You are not allowed to use a virtual private network (“VPN”), proxy or any other means to obscure the true source of traffic when using the Services. You are not allowed to use any other electronic means such as an internet bot or web robot (“Bot”) to generate automated views, clicks or conversions or employing any misleading practices such as repeated manual clicks to artificially inflate user activity and/or revenues when using the Services. Any User activity that uses a VPN, proxy or Bot will be considered as fraudulent activity and will be blocked by our fraud prevention system. The use of a VPN, proxy or Bot can cause your device to be permanently blacklisted and your User account to be either suspended or terminated.

Mistplay reserves the right to indefinitely ban any user found to be using an autoclicker program or any similar software that allows a user to falsify data relating to their phone's input, or that allows them to appear to be using their phone when in reality they have left it idle.

Mistplay reserves the right to indefinitely ban any user found to be accessing the application through an emulator of any kind, regardless of the platform on which the emulator is being used.

Mistplay reserves the right to ban any account associated with software that can be used to modify games, or software that can unlock in-game content for free that would otherwise need to be purchased.

Mistplay reserves the right to ban any account associated with disposable email addresses that automatically forward messages to an alternate address, or that can automatically visit and open verification links that are sent to them.

Mistplay reserves the right to nullify all units earned on any account that has been banned, and to disable the redemption of rewards on all banned accounts, regardless of the reason for which the account was banned.

Mistplay reserves the right to indefinitely ban any user found to be using a rooted device or any device for which the user has been granted root access or privileged control. Rooted devices are not supported devices and may at any time be blocked from us.

Mistplay reserves the right to reject any gift card purchase request issued from an account associated with a rooted device, or from any account banned for fraudulent activity.

Mistplay reserves the right to permanently ban any user account created by an individual under the age of 18.

Mistplay reserves the right to ban any account that appears to be using, downloading or accessing the app fraudulently. This includes but is not limited to users who download the App through a means other than the Google Play store, users with privileged control over their devices, users with suspicious third-party firmware on their device, users manipulating their IP address, users unable to complete the face verification or phone verification processes for fraud verification purposes, users using software that makes them appear active when they are idle, users accessing the app from an emulator of any kind, or any user attempting to fraudulently earn units through any means other than playing games.

It is prohibited to access the Mistplay application on any device other than an Android mobile phone or tablet and doing so can result in an account ban or rejection of an order.

TERM

This Agreement will remain in full force and effect while you use the Services and/or have a Mistplay account (the “Term”). You may stop using the Services at any time, for any reason, by uninstalling the App from your mobile device. Mistplay may terminate or suspend your account at any time without notice if Mistplay reasonably believes that you have breached this Agreement. After your account is terminated, this Agreement will terminate, except for the provisions of the sections labelled “Payment & Fees”, “Intellectual Property”, “No Liability”, “No Warranty”, “Indemnity”, “Severability, Force Majeure, Entire Agreement & Headings”, “Representations and Warranties”, and “Governing Law and Language”.

Upon termination of this Agreement, User shall discontinue its use of the Services. However, termination of this Agreement by Mistplay shall not limit User's obligation to pay any outstanding fees, if applicable, nor restrict Mistplay from pursuing any other remedies available to it, including injunctive relief.

User agrees that following termination of User’s account and/or use of the Services, Mistplay may immediately deactivate User’s account and delete User data and accumulated rewards. User further agrees that Mistplay shall not be liable to User nor to any third party for any termination of User access to the Services or deletion of User data. The foregoing shall not apply if such termination or deletion is attributable to Mistplay’s gross negligence or willful misconduct.

PAYMENT & FEES

User agrees to pay to Mistplay any fees for each Service that User purchases, uses, or subscribes to in accordance with the pricing and payment terms presented by Mistplay for such Service. Where applicable, you will be billed using the billing method selected by the User at the moment of purchase. Mistplay refunds as prescribed in the applicable law, and for more details, please refer to the respective webpage for sales.

REWARDS

Mistplay offers loyalty points, used as virtual currency in the Mistplay apps and referred to as “Units”, to Users in exchange for testing, reviewing and/or using the mobile games listed in the App. Mistplay does not reward for time spent in App but rather for real gametime. Leaving the App open does not constitute gameplay. Users can redeem Units for different rewards offered by Mistplay, such as gift cards, gift certificates, prepaid cash cards or content codes (collectively “Rewards”). The Rewards cannot be redeemed for cash or in any way resold, exchanged or returned for a cash refund, unless required by law. Rewards may be redeemed in countries where applicable merchants and services are available. Mistplay is not responsible for any valid Reward which user is unable to redeem due to their age, situation, or country of residence. Mistplay is not responsible for any lost, stolen, or malfunctioning Rewards except when it is caused by gross negligence or willful misconduct of Mistplay.

For all users 18 years or older, when redeeming a reward through our Shop, we may verify your face via a ‘video selfie’ using a third party face verification technology. We use this information exclusively for the purpose of fraud prevention and to ensure that prizes are not earned through bots, automated processes or fraudulent use of software. We will use your ‘video selfie’ exclusively for fraud prevention. Upon redeeming a reward from our Shop, you will be prompted to provide a video selfie using your mobile device’s camera. This video selfie provides us with a face map (a mathematical representation of your face generated through our third party provider, Facetec). This video selfie is encrypted on your mobile device before being sent to our servers for processing, and is linked to your user account to ensure the uniqueness of your user registration within the mobile application. If you do not want to redeem rewards through the Shop, you can continue to use all other features of the mobile application without providing a video selfie. For more information, please refer to our Privacy Policy available at https://www.mistplay.com/legal/privacy.

Until October 31, 2021, existing users between the ages of 13 and 17 years old will be required to provide a phone number to verify their account upon redeeming a reward through our Shop. We use this information exclusively for the purpose of fraud prevention and to ensure that prizes are not earned through bots, automated processes or fraudulent use of software. Upon redeeming a reward from our Shop, you will be prompted to provide a phone number, which is linked to your user account to ensure the uniqueness of your user registration within the mobile application. If you do not want to redeem a reward from our Shop, you can use all other features of the mobile application without providing your phone number.

DONATIONS

An opportunity to redeem a number of Units for a donation to be made by Mistplay to a charitable and/or other not-for-profit cause or organization may be made available from time to time to User via the App (each a “Donation”). User agrees that if User chooses to redeem Units for such a Donation, that all applicable terms presented in the App for such Donation shall apply in addition to these Terms and that User’s Units will be reduced as per the applicable terms of such Donation. Each and every Donation will be made by Mistplay Inc. Users who redeem Units for Donation through Mistplay are not eligible for a tax receipt. Mistplay is unable to refund Units once you have accepted to redeem Units for a Donation.

CONTESTS

Mistplay may from time to time launch certain Contests (each one a “Contest”) available to certain users from App. Contests are only available only in jurisdictions where applicable laws permit them, so you may or may not be able to participate in any Contest depending on your jurisdiction. Each available Contest will be subject to such Contest’s own terms and conditions (“Contest Terms”) which will apply in addition to these Terms. For each applicable Contest, please read the Contest Terms fully and carefully before participating. Each Contest is sponsored by Mistplay and Mistplay reserves the right to cancel, suspend, withdraw, or amend such Contest or the Contest Terms of a Contest in any way, without prior notice. It is the Contest entrant (the “Entrant”) responsibility to check the Contest Terms periodically for changes. An Entrant’s continued use of or participation in a Contest following the posting of any changes to the Contest Terms constitutes acceptance of those changes. 

INACTIVITY

Mistplay reserves the right to delete without notice any account which has been inactive for a consecutive period of one hundred eighty (180) days. An account is deemed inactive when: (i) no Units have been redeemed or credited; (ii) no new referral sign-ups have occurred using the account’s referral link; (iii) there has been no access or attempt to access the Services. If the account contains any Units or Rewards, they will be considered void without notice.

LICENSE

During the Term, Mistplay grants User a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to use the Services on the terms set forth in this Agreement. User agrees that all rights, title, and interest in and to all the intellectual property rights in the Services, and all modifications, extensions, scripts and other derivative works of the Services provided or developed by Mistplay are owned exclusively by Mistplay or its licensors. All rights not granted to User in this Agreement are reserved by Mistplay.

LICENSE RESTRICTIONS

NOTICE: For privacy and fraud prevention purposes, as of November 1, 2021, the Mistplay mobile application will no longer support existing user accounts of individuals under the age of 18. Current users under the age of 18 will be able to continue using the mobile application until this date. As of August 25, 2021, individuals under the age of 18 are prohibited from creating a Mistplay user account.

User shall not (i) create an Account or access the Service if they are under the age of 18; (ii) decompile, disassemble, or otherwise reverse engineer or attempt to reconstruct or discover any source code, underlying ideas, algorithms, file formats or programming or interoperability interfaces of or used by the Services, by any means whatsoever; (iii) distribute viruses or other harmful or malicious computer code via or into the Services; (iv) engage in any conduct that disrupts or impedes a third party’s use and enjoyment of the Services; (v) remove any product identification, copyright or other notices from the Services; (vi) sell, lease, lend, assign, sublicense, grant access or otherwise transfer or disclose the Services in whole or in part, to any third party; (vii) use the Services for time-sharing, service bureau or hosting purposes or otherwise use, resell, sublicense, distribute or transfer or allow others to use the Services to or for the benefit of third parties; (viii) modify or incorporate into or with other software or create a derivative work of any part of the Services; (ix) use the output or other information generated by the Services for any purpose other than as contemplated by this Agreement; (x) use the Services for any use other than User’s internal business use; (xi) use unauthorized modified versions of the Services, including without limitation, for the purpose of building a similar or competitive product or service or for the purpose of obtaining unauthorized access to the Services; or (xii) use the Services in any way that is contrary to applicable local, state/provincial, federal and foreign laws, including without limitation those relating to privacy, electronic communications and anti-spam legislation. Mistplay retains all title to, and, except as expressly licensed herein, all rights to the Services, all copies, derivatives, and improvements thereof and all related documentation and materials.

INTELLECTUAL PROPERTY

The Services contain copyrighted material, trademarks, and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music and sound, and the entire contents of the Services are copyrighted as a collective work under copyright laws. Mistplay owns a copyright in the selection, coordination, arrangement, and enhancement of such content, as well as in the content original to it. User may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the content, in whole or in part. Except as otherwise expressly permitted under copyright law, no copying, redistribution, retransmission, publication, or commercial exploitation of downloaded material will be permitted without the express permission of Mistplay and the copyright owner. In the event of any permitted copying, redistribution or publication of copyrighted material, no changes in or deletion of author attribution, trademark legend or copyright notice shall be made.

CONFIDENTIAL INFORMATION

Mistplay and User shall each retain in confidence all information received from the other party pursuant to or in connection with this Agreement that the disclosing party identifies as being proprietary and/or confidential or that, by the nature of the circumstances surrounding the disclosure, ought in good faith to be treated as proprietary and/or confidential ("Confidential Information"), and will make no use of such Confidential Information except as necessary to fulfill their respective obligations under the terms and during the term of this Agreement. Mistplay may collect some Confidential Information from User which includes, without limitation, their name, email address, age, gender, profile picture, social media profiles and payment information. The restrictions set forth above will not apply to (i) information previously known to the receiving party without reference to the disclosing party's Confidential Information, (ii) information which is or becomes publicly known through no wrongful act of the receiving party, (iii) information that is independently developed by either of the parties, or (iv) information required to be disclosed pursuant to applicable law.

PRIVACY POLICY

Data protection is important at Mistplay. Mistplay collects and treats User information in accordance with its Privacy Policy available at https://www.mistplay.com/privacy.

THIRD PARTY SERVICES

Mistplay may recommend, provide you with access to, or enable third party software, applications, products, services, or website links (collectively, “Third Party Services”) for your consideration or use. Such Third-Party Services are made available only as a convenience, and download, purchase, access, or use of any such Third-Party Services is solely between you and the applicable third-party services provider (“Third Party Provider”). Any use by you of Third-Party Services offered through the Services or the App is entirely at your own risk and discretion, and it is your responsibility to read the terms and conditions and/or privacy policies applicable to such Third-Party Services before using them. Under no circumstances shall Mistplay be liable for any direct, indirect, incidental, special, consequential, punitive, extraordinary, exemplary, or other damages whatsoever, that result from any Third-Party Services or your contractual relationship with any Third-Party Provider. These limitations shall apply even if Mistplay has been advised of the possibility of such damages.

NO WARRANTY

Mistplay works to keep the services bug-free and safe but the user agrees to use the services at user’s own risk. Mistplay is providing the services “as is” and “as available” without any representations and warranties, express, implied, or statutory, not expressly set out in these terms, including the implied warranties of merchantability, fitness for a particular purpose and non-infringement. In addition, neither mistplay, its affiliates nor any of their respective employees, agents, mandataries, third party content providers or licensors make no representation, warranty, or guarantee regarding the reliability, timeliness, quality, suitability or availability of the services or any services or goods requested through the use of the services, or that the services will be uninterrupted or error-free.

All games featured in the Discover Weekly section of the app are recommended based on similar games that a user has installed on their device. The featured games are not hand-picked or vetted by Mistplay, and downloading these games carries the same risk as downloading any other game directly from the Google Play Store. Mistplay accepts no responsibility for any unintended consequences of selecting a game from the discover weekly playlist.

NO LIABILITY

In no event shall Mistplay or its respective suppliers or affiliates be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or profits, or any damages or loss arising from the services provided by third party providers, whether in an action of contract, negligence or other civil liability action, arising out of or in connection with the use of any software, program or platform provided as part of the services except in the case of intentional or gross fault.

To the extent your data is used for research purposes, the limitation of liability clause above and the indemnity clause below are waived with respect to any harms suffered or liabilities incurred as a result of such research activities.

INDEMNITY

User agrees to defend, indemnify, and hold harmless Mistplay, its affiliates and their respective directors, officers, employees, agents, and mandataries from and against all claims and expenses, including without limitation, attorneys' fees (collectively the “Costs”), to the extent that such Costs are attributable to any breach by User, of any representations, warranties, or other obligations set forth in this Agreement or arising out of the use of the Services by User.

GOVERNING LAW AND LANGUAGE

These Terms of Service shall be construed in accordance with the laws applicable in the province of Quebec, Canada, without regard to its conflict of laws rules. User hereby agrees, for any dispute or controversy arising under or in connection with this Agreement or resulting from the Services or Corporation’s website shall be settled exclusively by arbitration in Montreal (Canada), in accordance with the Code of civil procedure of the province of Quebec (CQLR c C-25.01).

The parties to this Agreement confirm that it is their wish that: (1) this Agreement and all other related documents be prepared in English; (2) any litigation or dispute resolution proceeding be held in English; and (3) any litigation or dispute resolution document or court filing be drafted in English only.

SEVERABILITY, FORCE MAJEURE, ENTIRE AGREEMENT AND HEADINGS

If one or more of the provisions of this Agreement is held to be invalid, illegal, or unenforceable in any respect by a court of competent jurisdiction, then the validity, legality, and enforceability of the remaining provisions of this Agreement shall be unaffected. Neither party shall be deemed in default or otherwise liable for any delay in or failure of its performance under this Agreement (other than payment obligations) by reason of any act of God, fire, natural disaster, accident, act of government, shortage of materials or supplies, failure of transportation or communication or of suppliers of goods or services, or any other cause to the extent it is beyond the reasonable control of such party. This Agreement constitutes the entire agreement and understanding between the parties with respect to the subject matter hereof and supersedes all prior or contemporaneous written, electronic, or oral communications, representations, agreements, or understandings between the parties with respect thereto. The headings in this Agreement have been inserted solely for ease of reference and shall not modify, in any manner whatsoever, the meaning or scope of the provisions hereof.

REPRESENTATIONS AND WARRANTIES

User represents and warrants that currently and throughout the Term (i) it is fully authorized to enter into this Agreement and that User is fully authorized to use the Services; and (ii) User is and will remain in compliance with all applicable laws and regulations with respect to its activities related to this Agreement, including but not limited to privacy laws. User agrees to comply with all of Mistplay’s policies and all laws, rules and regulations relating to the use of the Services. Any violation of this section may result in loss of features, up to and including termination of User’s account. User will indemnify Mistplay for any costs, fines or damages incurred by Mistplay due to User's failure to comply with this section.

LAST UPDATED: September 25, 2023‍

SUMMARY OF KEY TERMS 

Welcome to Mistplay. These terms of use (“Agreement” or these “Terms”) govern your access and use of products and services offered by Mistplay Inc. (“Mistplay,” “we,” “us” or “our”), including websites, mobile applications, progressive web applications, content, features, digital events or products we create or operate (the “Services”).  You may not use or access the Services or submit personal information to Mistplay if: 1) you do not agree with all of these terms, or 2) if you are a new user under 18 years.

The terms “personal data” and “personal information” generally mean any information that directly or indirectly identifies you. These Terms include the Global Mistplay User Privacy Notice (the “Policy) and the Community Guidelines by and between Mistplay and any individual user (the “User” or “you”) that uses or accesses the Services. Mistplay rewards you for playing games and more! To understand how you play, we need to collect data about your gameplay and related interactions with Mistplay (“Gameplay Data”), including, but not limited to,  in-app purchase data. When you discover games or applications that third party developers (“Game Partners”) make available for recommendation to you within our Services, you are directing us to collect this Gameplay Data and directing Game Partners to share Gameplay Data with us so that we can operate our rewards program. You may be able to limit data collected and used by Mistplay through device settings or otherwise, but this may result in Mistplay’s inability to track your GamePlay Data. When this occurs, Mistplay is not able to calculate reward units and you will not be able to earn units to be redeemed for rewards.

  • These terms include an arbitration agreement and class action waiver that apply to all claims brought against Mistplay.  If relevant to you under local laws, this agreement requires the parties to arbitrate disputes on an individual basis, and you waive your right to bring any action on a class basis. These limitations may limit your right to bring claims in court, before a jury, or as part of a class action. Arbitration will be held in New York, New York, USA, under the laws of New York State and the United States. 
  • We want your use of our Services to be fair for all players and fraud-free. You only earn rewards for activities relating to your playing of games you discover in our Services and for other interactions with our Services. As part of our anti-fraud program, we monitor for and ban the use of automated bots, emulators, scripts, and any simulated, augmented, or synthetic use or gameplay. We may also require additional verification for you to redeem gift cards or claim prizes for sweepstakes and contests. If we reasonably believe that game play or Units earned are the result of any fraud or illegality, we can suspend or block the User’s access to Units and the account. You may object to such a suspension and we will consider in good faith any information from the User to show that the account has been used without fraud.
  • Our rewards program is defined by Mistplay.  The way in which you earn Mistplay points (“Units”) that can be redeemed for Mistplay rewards (such as gift cards) will depend on various factors such as your preferences, the games you play, your activity in those games and any special offers related to particular games or to events offered by Mistplay. The amount of Units earned for certain activities and interactions in games and in-app varies per user, and is subject to change.  You can find more information on how you earn Mistplay Units HERE
  • You may redeem an aggregate amount of $550 USD of gift cards or other rewards per calendar year.  
  • Units can expire.  Under laws that apply to you, your units may expire and we may delete your account if you do not earn any units within a 180 day period.

TABLE OF CONTENT

ELIGIBILITY

AVAILABILITY OF SERVICE

CHANGES TO THE AGREEMENT

LICENSE

REWARDS

CONTESTS AND PROMOTIONS

OUR USE OF PERSONAL DATA                                                          

RULES OF CONDUCT

SUSPENSION & TERMINATION

INTELLECTUAL PROPERTY

WARRANTY DISCLAIMER, LIMITATION OF LIABILITY, INDEMNITY

DISPUTE RESOLUTIONS BY BINDING ARBITRATION

GOVERNING LAW

GENERAL TERMS

LOCAL LAW ADDENDUMS 

ELIGIBILITY

1.1. This Agreement will remain in full force and effect while you use the Services and/or have a Mistplay account (the “Term”), unless a User is terminated as described below.

1.2. To access some of the Services, you may have to sign up and create an account. You must have a valid email address or login details you make available through a third party to create an account. Eligibility for an account and to use our Services is subject to the following representations and warranties that you make: i) all information you submit to Mistplay is truthful and will remain accurate and complete, ii) you have the legal capacity to agree to these Terms, iii) you are at least 18 years old, and iv) the Services are available in your country or your use of them does not violate any applicable law or regulation.

AVAILABILITY OF SERVICES 

2.1. Mistplay offers Units that can be redeemed for rewards when users discover, play and engage with games Mistplay recommends in its Services. We are constantly changing and improving our Services and may at any time add or remove functionalities or features of the Service. New features or tools added to the Services will become subject to these Terms.

2.2.  We do not guarantee that all Services will be available at all times, in all locations, due to technical, regulatory and other restrictions. You may not use any technology or technique, such as a VPN service, to obscure or disguise your location. We may use technologies to verify your geographic location and restrict access to the Services from other locations. 

2.3. You may not use Mistplay’s Services if you: i) are located in a country that is subject to embargo by the U.S. or other similar authority (“Sanctioned Country”), or ii) are subject to sanctions or otherwise designated on any list of prohibited or restricted parties, including but not limited to the lists maintained by the United Nations Security Council, the U.S. Government (e.g., the Specially Designated Nationals List and Foreign Sanctions Evaders List of the U.S. Department of Treasury or the Consolidated Canadian Autonomous Sanctions List), the European Union or its Member States or other applicable government authority. Any violation of this section may result in loss of features, up to and including termination of User’s account. User will indemnify Mistplay for any costs, fines or damages incurred by Mistplay due to User's failure to comply with this paragraph.

2.4.  Mistplay is not liable for any delay or failure to perform under this Agreement resulting from causes beyond Mistplay’s reasonable control, such as acts of God, war, government mandates, pandemics, failure of transportation, communication or suppliers of goods or services. This limitation does not apply to Mistplay’s performance of its payment obligations under this Agreement.

CHANGES TO THE AGREEMENT

3.1. We reserve the right to update and change this Agreement at any time. You can always review the last updated version of the Agreement at https://www.mistplay.com/terms-of-use. If we materially change this Agreement, we will provide you with reasonable advance notice and the opportunity to review the changes, except: i) when we launch a new product or feature, or ii) in urgent situations, such as preventing ongoing abuse or responding to legal requirements. While your continued use of our Services means that you agree with such changes, we may from time to time ask you to affirmatively accept updates to this Agreement. If you do not agree to new terms, please stop using the Services and delete the mobile app.This paragraph does not apply to Section 11 (Dispute Resolution by Binding Arbitration).  

3.2. If your residence is in the European Union, the foregoing provisions under Paragraph 3.1 do not apply. In that case only the provisions in the below EU ADDENDUM  under “CHANGES TO THE AGREEMENT” apply to you.

LICENSE  

4.1. During the Term, Mistplay’s Services are licensed to you, not sold.  Under these Terms, Mistplay grants you a limited and revocable license that is non-exclusive, non-transferable and non-sublicensable. You agree that Mistplay has all rights, title and interest in and to all the intellectual property rights in the Services.

4.2. Unless you have express authorization from Mistplay, you may not: i) copy, modify or distribute any part of the Services, ii) reverse engineer or attempt to reconstruct or discover any source code or other data, except your own personal account information, from the Services, iii) use unauthorized modified versions of the Services, including without limitation, for the purpose of building a similar or competitive product or service or for the purpose of obtaining unauthorized access to the Services, or iv) remove any product identification, copyright or other notices from the Services.

4.3. In providing Services, Mistplay may recommend, provide you with access to, or enable third party software, applications, products, services, or website links or web tools (collectively, “Third Party Components”), including games developed by Game Partners. We do not control these Third Party Components and games or the features provided through them.  

4.4. The privacy practices and terms of use that govern your use of and access to Third Party Components are solely between you and the applicable third-party provider (“Third Parties”) which includes Game Partners. It is your responsibility to read and comply with all terms and policies set by Third Parties. 

4.5. Our link to and offer of such Third Party Components does not indicate any approval or endorsement by us of any linked website content or any material within Third Party Components. We disclaim all liability for such use of Third Party Components and for any direct, indirect, incidental, special, consequential, punitive, extraordinary, exemplary, or other damages. These limitations shall apply even if Mistplay has been advised of the possibility of such damages. You acknowledge that Mistplay is not a processor to any Third Parties, and Mistplay is a separate controller with respect to the Services and data processed in connection with the Services.   

4.6. All modifications, extensions, scripts and other derivative works of the Services provided or developed by Mistplay are owned exclusively by Mistplay or its licensors. If  you provide us with any suggestions, creative ideas, or other feedback related to the Services offered now or in the future (collectively, “Feedback”), we will be entitled to use that Feedback without restriction. You agree that we are under no obligation of confidentiality or to credit you with respect to Feedback you provide, even if you state such restrictions in your submission. 

REWARDS

5.1. Mistplay Users earn Units and digital items in exchange for certain activities such as playing games, reaching gameplay milestones, completing tasks (e.g surveys, tutorials or inviting a friend) and participating in virtual events. The amount of Units and digital items earned for actions with the Services and in games discovered through Mistplay varies and is not the same for all Mistplay Users. Different Users might receive different amounts of Units, even for identical actions or interactions. We may use artificial intelligence and machine learning tools to analyze behavior, tailor the Rewards Program for Users and set rates or multipliers at which Units accumulate based on factors such as account sign-up information and preferences, specific game selected for play or interactions with the Services. Users do not earn Units for time spent in game, but rather for real gameplay, achievements, and participation. A certain number of Units may be made available to you to collect when you access the Services for the first time and later through certain features inside the Services. 

5.2. Operation of the Service (including our ability to generate revenues and fund your rewards) requires that Mistplay detects and records your game-related information. Mistplay collects certain Gameplay Data from your device and related software or applications when you play games opened through Mistplay, and in some cases, may also receive certain supplemental gameplay data from the third party Game Partner. 

5.3. Users can redeem Units for different rewards Mistplay makes available in the catalog for each User. The rewards may include gift cards, gift certificates, prepaid cash cards, content codes or sweepstakes entries (collectively “Rewards”). The representative value of Units will be applied against the pre-tax purchase amount (i.e., excluding taxes, fees, and shipping and handling charges) for each Reward. You are responsible for all federal, state, and local taxes and any other costs of accepting and using the Reward. 

5.4. The specific requirements to earn Units may be viewed within the Services or where we present an opportunity for you to earn Units. Restrictions apply to earning Units, digital items and ultimately Rewards, including: i) your ability to participate the Rewards Program itself, ii) the allowable frequency of activities, iii) the number of Units you can earn for a given activity, iv) the activities or Rewards available, v) the number of Units required for particular Rewards or vi) the number of Units or Rewards you can earn during a given time frame, which is also subject to the limits Game Partners place on providing information about certain Gameplay Data (e.g. in-app purchases). In-game purchase history in eligible games counts for Users to earn Units or Rewards only where Mistplay receives Gameplay Data from Game Partners. 

5.5. Units cannot be redeemed for cash or in any way resold, exchanged or returned for a cash refund, unless required by law. Units are promotional and have no cash, monetary or other value. While we may use terms like "buy", "purchase", "earn" or "currency" to reference Units, we do so only for convenience and such terms in no way indicate that Mistplay is offering real-world fiat currency. You may redeem an aggregate amount of up to $550 USD of gift cards or other rewards per calendar year. We may limit the amount of Units you can receive, and Units may be time-limited or can expire. If you do not earn any units within a 180 day period, your Units will expire and will not be available to redeem for Rewards. We provide up to thirty days notice of Units expiration in an account that is not terminated, if notice is required under laws that apply to you.

5.6. To redeem your Units for Rewards, you will have to visit the dashboard within the Services to see your available Units and select from the catalog, those Rewards available to you. Mistplay is not a party to any legal transactions or financial transactions carried out between the User and a Gaming Partner or any other Third Parties, even though Gameplay Data includes in-app purchase history for games.

5.7. We are not responsible for any improper fulfillment of an obligation by the Gaming Partner or any Third Parties which you should contact directly for customer support for problems with games or any Third Party Components (e.g. when Game Partner does not send information to Mistplay to assure usage is tracked for earning Units). You understand that we are not liable for the activity of the companies or Third Parties that offer gift cards or other items. Mistplay is not responsible for any lost, stolen or malfunctioning Rewards except to the extent caused by gross negligence or willful misconduct of Mistplay. For instance, you may be required to use the gift cards within a particular time period, and there may be limitations to their use or redemption. You should carefully read any terms and policies that may apply, as they are separate from this Agreement, and also separate from your relationship with Mistplay. 

5.8. Units earned through the Services are not valid for any other program and may not be used in combination with any other program offered by Third Parties. Also, Units earned within the Android application cannot be combined with those a User earns through Mistplay’s progressive web application available to Users not accessing the Services through the Google Play Store. Units are non-transferable between accounts (except to Mistplay as provided in the “Donations” section below). An opportunity to redeem a number of Units for a donation to be made by Mistplay to a charitable and/or other not-for-profit cause or organization may be made available from time to time to User via the Platform  (each a Donation). User agrees that if User chooses to redeem Units for such a Donation, all applicable terms presented on the Platform for such Donation shall apply in addition to these Terms and that User’s Units will be reduced as per the applicable terms of such Donation. Each and every Donation will be made by Mistplay Inc. Users who redeem Units for Donation through Mistplay are not eligible for a tax receipt. Mistplay is unable to refund Units once you have accepted to redeem Units for a Donation.

5.9. ​We reserve the right to change, suspend, or cancel all or a portion of a Rewards Program and to run tests or experiments to evaluate the effectiveness of different reward structures, incentives and other features available through our Services. This testing may include varying the type, frequency, and value of Units and Rewards offered. Mistplay may post additional rules that apply to your participation in the Rewards Program and how to earn points and rewards, when using our Services.

CONTESTS AND PROMOTIONS

6.1. We may, in our sole discretion, run certain contests and promotional activities (together “Promotions”) for Users from time to time. Such contests may offer event participation, promotional Units or incentives for certain User actions, such as reaching certain milestones in playing games or completing tasks in connection with the Rewards Program. 

6.2. Certain Promotions (e.g. contests or sweepstakes) are available only in jurisdictions where applicable laws permit them. Units earned through Promotions will be applied to your account after meeting specific requirements set out in the terms and conditions that apply to each Promotion (“Promotion Terms”) and will apply in addition to these Terms. The specific number of Units or other digital items available from a Promotion will be provided in applicable Promotion Terms.  

6.3. Unless specified in the Promotion Terms: i) Promotions expire at 11:59 EST on dates specified by Mistplay, ii) Units from Contests cannot be earned on prior actions you take and may not be combined with other Contests, iii) if you qualify for multiple Promotions, Units will be calculated only from the Promotion where you earn the highest number of Units. Other requirements, conditions and exclusions may apply. When you participate in a Promotion, it is your responsibility to check the Promotion Terms. 

PROCESSING OF PERSONAL DATA 

7.1. Mistplay collects information about your device, connectivity and use of the Services to allow us to validate eligibility for an account, run Promotions, determine your level of Rewards and identify bugs and crashes that may affect your Use of the Services. With respect to the Services and data processed under this Agreement. Mistplay is a separate business/controller, within the meaning of applicable laws.

7.2. When you access a game in our Services, use features allowing the accumulation of Units, or participate in the Rewards Program, you direct us to collect, receive and process such Gameplay Data during your use of the game and for the Game Partner to transfer to us any Gameplay Data related data, until you close Mistplay or end your session. You acknowledge that the collection, transfer to Misplay, and processing of certain Gameplay Data may be a condition of your participation in our Rewards program and use of certain features of the Services. Certain features and programs may be unavailable to you, if you do not agree to the collection and processing of Gameplay Data, or enable functions that permit collection of Gameplay Data.

7.3. To prevent fraud at redemption, we may require Users to share exact geolocation with us and/or provide access to a video-selfie. You can continue to use all other features of the Services without performing the required human/identity verification. However, you may be unable to redeem Rewards in the catalog. 

7.4. For full details about how Mistplay collects, stores and uses personal and other information, please see our Privacy Policy at https://www.mistplay.com/legal/privacy.

RULES OF CONDUCT

8.1. You are required to comply with the applicable laws at all times when using the Services. In particular, the following restrictions apply to your use of the Services. You are not allowed to: 

  • Create multiple accounts, unless Mistplay makes an exception for certain parts of the Services.
  • Transfer or sell a User account to third parties.
  • Use your account on behalf of any third party or any individual, including someone not eligible for use of the Services as defined above.
  • Allow any other person to access your account.
  • Access your account for any purpose other than personal use and not for any business or commercial purpose.
  • Use a virtual private network (“VPN”), proxy or any other means to obscure the true source of traffic or your location when using the Services. 
  • Make use of any means to circumvent the proper functioning of the Services, including but not limited to the following: i) any electronic means such as an internet bot or web robot (“Bot”) to generate automated views, clicks or conversions, ii) software, that allows a user to falsify data relating to their phone's input, or that allows the user to appear to be using their phone when in reality they have left it idle (e.g. autoclicker and autoscrolling programs), iii) an emulator of any kind to access the Services, regardless of the platform on which the emulator is being used, iv) software that can be used to modify games, or software that can unlock in-game content for free that would otherwise need to be purchased, v) any means to distribute harmful or malicious computer code (e.g. viruses) via or into the Services; vi) an account with a rooted device or any device for which the user has been granted root access or privileged control (rooted devices are not supported devices and may at any time be blocked from us).
  • Use disposable email addresses that automatically forward messages to an alternate address, or that can automatically visit and open verification links that are sent to them.
  • Access the Services through: a means other than Google Play Store from an Android mobile phone or tablet, the progressive web application on other devices or through software Mistplay develops for applications provided through third parties.
  • Use any element of the Services in a Sanctioned Country.  
  • Select a username, persona or bio that is used by, or impersonates, someone else or that Mistplay determines is vulgar or offensive or violates someone else's rights. 
  • Engage in any conduct that disrupts or impedes a third party’s use and enjoyment of the Services.
  • Use the Services in any way that violates Community Guidelines or that is contrary to applicable local, state/provincial, federal and foreign laws, including without limitation those relating to privacy, electronic communications and anti-spam legislation.

8.2. Any account, device or User that appears to operate in violation of Section 8 (Rules of Conduct) is in material breach of this Agreement and may be suspected of, and reported to the authorities for, fraudulent activity. If we reasonably believe that usage, in-game play or Units gained are the result of any fraud, illegality or violation of these Terms, including the RULES OF CONDUCT, we will investigate and take action, including but not limited to removing any Units, suspending access to an account or permanently blocking an account or device, with notice, if required by law. We will consider in good faith any information from the User to show that the account has been used without fraud.  If you have questions about Mistplay’s assessment of your account’s compliance with Section 8 (Rules of Conduct) contact us at https://support.mistplay.com.

SUSPENSION AND TERMINATION

9.1. You may stop using the Services at any time, for any reason, by uninstalling the Mistplay mobile application or discontinue use of any web-based products or the Services.

9.2. Mistplay reserves the right to temporarily suspend or permanently terminate this Agreement and your account if: i) we are required to do so to comply with a legal requirement (e.g. U.S. sanctions laws) or a court order, ii) we believe with reason that there has been conduct that creates (or could create) liability or harm to Mistplay or its affiliates, any User or third party, or iii) you materially or repeatedly breach terms of this Agreement (e.g. breach of Section 8).

9.3. In addition, we reserve the right to, without notice, terminate any account which has been inactive for a consecutive period of eighteen (18) months. An account is deemed inactive when: i) no Units have been earned or redeemed and ii) there has been no access or attempt to access the Services  (together “Inactive Accounts”). If the Inactive Account contains any Units or Rewards, they will be considered void subject to notice, only if required by local law.

9.4. After your account is terminated, you will not be able to access the Services and may not participate in any of the Services again without Mistplay’s express permission. Any Gameplay Data, virtual items, accumulated Units or balances may no longer be available to you. Termination of this Agreement by Mistplay will not limit User's obligation to pay any outstanding fees, if applicable, nor restrict Mistplay from pursuing any other remedies available to it, including injunctive relief. You acknowledge that you will not receive money or any other form of compensation for unused Units when your account is closed.

9.5. If your residence is the European Union, Paragraphs 9.1-9.4 do not apply. In that case, only the provisions in the EU ADDENDUM under "SUSPENSIONS AND TERMINATIONS" apply to you concerning suspensions and terminations.

INTELLECTUAL PROPERTY

10.1. The Services contain copyrighted material, trademarks, and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music and sound, and the entire contents of the Services are protected as a collective work and database under copyright and database laws. 

10.2. Mistplay owns a copyright in the selection, coordination, arrangement, and enhancement of such content, as well as in the content original to it. Users may not modify, publish, transmit, participate in the transfer or sale, create derivative works or in any way exploit any of the content, in whole or in part. 

10.3. Except if expressly permitted by applicable law, no copying, redistribution, retransmission, publication, or commercial exploitation of downloaded material will be permitted without the express permission of Mistplay and the copyright owner (if different from Mistplay). In the event of any permitted copying, redistribution or publication of copyrighted material, no changes in or deletion of author attribution, trademark notice or copyright notice shall be made. 

WARRANTY DISCLAIMER, LIMITATION OF LIABILITY, INDEMNITY

11.1. Mistplay works to keep the Services bug-free and safe; however, User agrees to use the Services at User’s own risk. To the fullest extent permitted by applicable law, the Services are provided “as is” and Mistplay does not make any specific warranties about the Services.  For example, we do not warrant that the Serves are uninterrupted, accurate, free of content errors, viruses or other technologically harmful material that may infect your devices, software, data or networks. You are responsible for implementing sufficient procedures and controls to satisfy your particular security requirements.   

11.2. Except as required by law, Mistplay expressly disclaims all warranties, express, implied, or statutory, not expressly set out in these terms, including the implied warranties of merchantability, fitness for a particular purpose and non-infringement.  

11.3. Except as required by law, Mistplay will not be responsible or liable for any kind of damages arising out of or in connection with your use, or inability to use the Services, access Rewards or any Third Party Services. Damages under this limitation of liability include direct, indirect, incidental, consequential, or punitive damages, including but not limited to personal injury (including death or epileptic seizure triggered by an advertisement of our Services), pain and suffering, emotional distress, loss of revenue, loss of profits, loss of business or an anticipated savings, loss of use, loss of goodwill, loss of data and whether caused by tort (including negligence) breach of contract, or otherwise, even if foreseeable. User further agrees that Mistplay shall not be liable to User nor to any third party for any termination of User access to the Services or deletion of User data. The limitation of liability does not apply to liability resulting from our gross negligence or willful misconduct. 

11.4. You access the Services on your own initiative and are responsible for compliance with all local laws that apply to you. If you violate or breach any term within this Agreement or if you face a claim that your actions or content violated the rights of a third party, you agree to indemnify Mistplay, as permitted by law, for any losses, costs and damages, including reasonable attorney fees incurred by Mistplay due to such breach.

11.5. Section 11 (Warranty Disclaimer, Limitation of Liability, Indemnity) limitations of liability on Mistplay’s part apply also to Mistplay’s affiliates, officers, directors, employees and agents.  The local laws that apply may include certain warranties as to conformity or exclusion or limitation of incidental or consequential damage or indemnification. 

11.6. If your residence is in the European Union, the foregoing "WARRANTY DISCLAIMER, LIMITATION OF LIABILITY; INDEMNITY," Paragraphs 11.1-11.5 do not apply. In that case only the provisions in the EU ADDENDUM under "AVAILABILITY OF MISTPLAY SERVICES, LIMITATIONS OF LIABILITY" apply to you.

GOVERNING LAW AND LANGUAGE

12.1. These Terms shall be governed by and construed in accordance with the laws applicable in New York, New York, USA, to the exception of  conflict of laws provisions. For disputes not subject to Section 13 (Dispute Resolution by Binding Arbitration, any actions or claims brought under this Agreement shall be brought before the competent state or federal courts located in New York, New York, USA. 

12.2. The relevant governing law varies if  you: i) are not a U.S. citizen, ii) do not reside in the U.S, iii) are not accessing the Services from the U.S, and iv) are a citizen of one of the countries covered in an Addendum that applies to you.  In such cases, you hereby agree that any dispute or claim arising from this Agreement shall be governed by your country’s laws, without regard to any conflict of laws provisions. If you are a resident of any European Union country or the United Kingdom the governing law and forum shall be the laws and courts of your place of residence. Specifically excluded from application to this Agreement is that law known as the United Nations Convention on the International Sale of Goods. Unless required otherwise under applicable law, the English-language version of this Agreement controls when interpreting this Agreement.

DISPUTE RESOLUTION BY BINDING ARBITRATION

These provisions under Section 13 apply to you if you are domiciled in and/or acquired and use the Services in the U.S. 

13.1. BY ACCEPTING THE TERMS YOU AND MISTPLAY ARE AGREEING TO GIVE UP ANY RIGHTS TO LITIGATE CLAIMS IN A COURT OR BEFORE A JURY, OR TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE ACTION WITH RESPECT TO A CLAIM. OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT MAY ALSO BE UNAVAILABLE OR MAY BE LIMITED IN ARBITRATION.

13.2. ANY CLAIM, DISPUTE OR CONTROVERSY (WHETHER IN CONTRACT, TORT OR OTHERWISE, WHETHER PRE-EXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, CONSUMER PROTECTION, COMMON LAW, INTENTIONAL TORT, INJUNCTIVE AND EQUITABLE CLAIMS) BETWEEN YOU AND US ARISING FROM YOUR USE OF THE SITE AND THESE TERMS OF USE, WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION.

13.3. The arbitration will be by a single arbitrator administered by the American Arbitration Association (“AAA”) in accordance with the Consumer Arbitration Rules (the “AAA Rules”) then in effect, except as modified by this Section. (The AAA Rules are available at adr.org or by calling the AAA at 1-800-778-7879.) The Federal Arbitration Act will govern the interpretation and enforcement of this section.

13.4. The arbitrator will have exclusive authority to resolve any dispute relating to arbitrability or enforceability of this arbitration provision, including any unconscionability challenge or any other challenge that the arbitration provision or the Agreement is void, voidable or otherwise invalid. The arbitrator will be empowered to grant whatever relief would be available in court under law or in equity. Any award of the arbitrator will be final and binding on you and us and may be entered as a judgment in any court of competent jurisdiction. The arbitrator will have discretion to include the payment of your or our arbitration costs and legal fees in any award.

13.5. You may elect to pursue your claim in small claims court rather than arbitration if you provide us with written notice (via first class mail to the address set forth below) of your intention to do so within sixty (60) days after your registration for our Service. The arbitration or small claims court proceeding will be limited solely to your individual dispute or controversy.

13.6. You agree to an arbitration on an individual basis. In any dispute, NEITHER YOU NOR MISTPLAY WILL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS IN COURT OR IN ARBITRATION OR OTHERWISE PARTICIPATE IN ANY CLAIM AS A CLASS REPRESENTATIVE, CLASS MEMBER OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. The arbitral tribunal may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding. The arbitral tribunal has no power to consider the enforceability of this class arbitration waiver and any challenge to the class arbitration waiver may only be raised in a court of competent jurisdiction.

13.7. These binding arbitration provisions shall not apply to the extent prohibited by applicable law, and if any provision of this Section is found unenforceable in any final, non-appealable decision by a court of competent jurisdiction, the unenforceable provisions will be severed and the remaining arbitration terms will be enforced, and any portion of any claims or actions which may be resolved by arbitration shall be so resolved, subject to all enforceable provisions of this Section. 

GENERAL TERMS

14.1. If one or more of the provisions of this Agreement is held to be invalid, illegal, or unenforceable in any respect by a court of competent jurisdiction, then the validity, legality, and enforceability of the remaining provisions of this Agreement shall be unaffected. 

14.2. Mistplay’s failure to require or enforce your performance of any specific term of this Agreement or our non-exercise of any right we have under this Agreement shall not be considered a waiver of our right to rely on that provision of the Agreement in any other instance.

14.3. This Agreement constitutes the entire agreement and understanding between the parties with respect to the subject matter hereof and supersedes all prior or contemporaneous written, electronic, or oral communications, representations, agreements, or understandings between the parties with respect thereto. The headings in this Agreement have been inserted solely for ease of reference and shall not modify, in any manner whatsoever, the meaning or scope of the provisions hereof. 

 

LOCAL LAW ADDENDUMS

EU ADDENDUM 

1. CHANGES TO THE AGREEMENT

Mistplay may make changes to this Agreement  from time to time. If Mistplay makes any changes to this Agreement that in Mistplay’s reasonable discretion are material, Mistplay will provide you with advance notice of such changes, such as by sending an email or providing a notice through our Services at least 30 days before the date they become effective. By continuing to access and use the Mistplay Services on or after the effective date of the revised Terms, you agree to be bound by the revised Agreement. Should you not agree to the revised Agreement, you must stop accessing and using Mistplay’s Services before the changes become effective.

2. SUSPENSIONS AND TERMINATIONS 

2.1. Mistplay may terminate the Agreement with you at any time upon reasonable notice to you.

2.2.  Mistplay and User’s right to terminate for cause  remains unaffected. Cause for termination exists in particular if either party materially or repeatedly breaches these Terms, or violates laws or rights of third parties, and the terminating party cannot reasonably be expected to continue the contractual relationship until the agreed termination date or until the expiry of a notice period, taking into account all circumstances of the individual case and after weighing the interests of both parties. Termination for cause is only possible within a reasonable time frame after the terminating party has become aware of  the circumstances of the cause for termination. 

If cause results from  a breach of an obligation under this Agreement, termination is only permissible after a continued or repeated violation after a warning, in combination with the  expiry of a reasonable period granted to remedy an ongoing violation. A warning and remedial period are not required if the other party seriously and finally refuses to fulfill its obligations or if, after weighing the interests of both parties, special circumstances justify immediate termination.

2.3. After your Account is terminated, you will no longer be able to access and use the Services. Any Gameplay Data, virtual items, accumulated Units or balances will no longer be available to you. You acknowledge that you will not receive money or any other form of  compensation for unused Units when your account is terminated.

2.4. Mistplay may also suspend your account for a period of up to ninety (90) days while Mistplay investigates if i) Mistplay is required to do so to comply with a legal requirement (e.g. U.S. sanctions laws) or a court order, ii) we believe with reason that there has been conduct that creates (or could create) liability or harm to Mistplay or its affiliates, any User or third party, or iii) you materially or repeatedly breach terms of this Agreement (e.g. breach of Section 8 RULES OF CONDUCT of this Agreement). 

2.5. You will be informed of the reason for the termination or temporary suspension of your account and given an opportunity to submit a complaint. You have the opportunity to clarify the facts and circumstances underlying such a measure electronically and free of charge through Misptlay`s internal complaint-handling system. You may task a body, organization or association that operates on a not-for-profit basis, is properly constituted in accordance with the law of a EU Member State and has a legitimate interest in ensuring compliance with EU Regulation (EU) 2022/2065 according to its statutory objectives, to submit complaints on your behalf. The possibility to lodge a complaint exists for a period of six months following the termination or suspension declaration. Mistplay cooperates with mediators and out-of-court dispute settlement bodies within the scope of its legal obligations in order to settle any disputes. Whenever mediation or out-of-court dispute settlement is available in a case, Mistplay will inform you about this possibility as well as about the respective competent bodies. When mediation or out-of-court dispute settlement proceedings are initiated, Mistplay and you will engage in good faith discussions with the selected body with a view to resolving the dispute. The decisions and proposals of the selected body shall not be binding for either party.


3. LIMITATIONS OF LIABILITY

3.1. Mistplay shall only be liable to the following extent: i) Mistplay shall be liable, without limitations, in accordance with the statutory provisions, 2) for damage arising from injury to life, body or health; in the event of intent or gross negligence; and in accordance with the Product Liability Act.

3.2. Without limiting any of the foregoing, Mistplay will be liable for ordinary negligence only for breach of a material obligation arising under this EU ADDENDUM. "Material" obligations in this sense are obligations which are necessary for the performance of the contract, the breach of which would jeopardize the purpose of the contract and the performance of which you may rely on. In these cases, liability is limited to typical and foreseeable damages; in other cases, there is no liability for ordinary negligence.

4. GOVERNING LAWS

If a claim or dispute arises out of or in connection with your use of the Mistplay Services as a consumer, you and Mistplay agree that you may bring your respective claim or dispute that you have against Mistplay, and Mistplay may bring our claim or dispute that Mistplay has against you, in any court located in the country of your principal place of residence that has jurisdiction over the claim or dispute, and that the laws of that country will apply.

LAST UPDATED and effective: August 25, 2021, v. 10

ACCEPTANCE OF TERMS

Please read these terms and conditions (this “Agreement” or these “Terms”) carefully. This Agreement is effective when the User clicks on the “AGREE & CONTINUE” button during the Mistplay account creation process (the “Effective Date”) and by doing so, User agrees to be bound by the terms of this Agreement.

These Terms constitute an agreement, which includes the privacy policy (“Privacy Policy”) and the community guidelines (“Community Guidelines”) by and between Mistplay inc., (“Mistplay” or “we”) and any individual user (the “User” or “you”) that uses or accesses the Services (defined hereinafter).

Mistplay reserves the right to update and change these Terms and the Services at any time and any new services, features or tools which are added to the current Services shall also be subject to the Terms of Use. You are advised to review these Terms from time to time for updates and changes that may impact you. Any use of the Services after such updates and changes will mean that you accept them. You can always review the last updated version of the Terms at https://www.mistplay.com/terms-of-use. Please also review from time to time our Privacy Policy at https://www.mistplay.com/privacy and our Community Guidelines http://www.mistplay.com/community-guidelines.

SERVICES

The Services offered by Mistplay under the Terms consist of the Mistplay website and mobile applications (the “App”) offering rewards to Users in exchange to download and review and/or use any game suggested in the App (the “Services”).

ACCOUNT & ELIGIBILITY

Some of the Services require that you sign up for a User account. Only one (1) User account may be set up per User. Only users 18 years or older are permitted to register for a User account. Transferring or selling a User account to third parties for their own purposes is not permitted. By using the Services, you represent and warrant that (a) all information you submit to Mistplay are truthful and accurate; (b) you will maintain the accuracy of all such information; (c) you will uphold and respect these Terms at all times; (d) your use of the Services does not violate any applicable law or regulation; (e) you will safeguard your account information and will supervise and be completely responsible for any use of your Account by you and anyone other than you. Your account may be deleted without warning at Mistplay’s sole discretion if we believe that you violate any of these Terms.

Some of the Services that we provide require that you enable the "Display of Other Apps" option. Enabling this option will allow us to better understand the types of games you prefer to play so that we can suggest to you other similar games. You will receive a notification if you need to enable this option.

Some of our Services that we provide allow for a “Guest” or “Continue as Guest” option allowing restricted access to the Service. We reserve the right to modify restrictions applied to certain features when accessing the Service through a Guest option. You will not have full, unrestricted access to all features of the Service without completing a sign up for a User account.

RULES OF USER CONDUCT

Our App contains a social feature allowing the User to interact with other User(s). All Users are subject to our Community Guidelines detailing the rules of user conduct with respect to interacting with other Users on our App. Mistplay reserves the right to restrict User access to the social feature or indefinitely ban a User account for violation of our Community Guidelines.

The User may only set up one account in the App. It is prohibited to create multiple accounts or transfer or sell a User account to third parties. You are not allowed to use a virtual private network (“VPN”), proxy or any other means to obscure the true source of traffic when using the Services. You are not allowed to use any other electronic means such as an internet bot or web robot (“Bot”) to generate automated views, clicks or conversions or employing any misleading practices such as repeated manual clicks to artificially inflate user activity and/or revenues when using the Services. Any User activity that uses a VPN, proxy or Bot will be considered as fraudulent activity and will be blocked by our fraud prevention system. The use of a VPN, proxy or Bot can cause your device to be permanently blacklisted and your User account to be either suspended or terminated.

Mistplay reserves the right to indefinitely ban any user found to be using an autoclicker program or any similar software that allows a user to falsify data relating to their phone's input, or that allows them to appear to be using their phone when in reality they have left it idle.

Mistplay reserves the right to indefinitely ban any user found to be accessing the application through an emulator of any kind, regardless of the platform on which the emulator is being used.

Mistplay reserves the right to ban any account associated with software that can be used to modify games, or software that can unlock in-game content for free that would otherwise need to be purchased.

Mistplay reserves the right to ban any account associated with disposable email addresses that automatically forward messages to an alternate address, or that can automatically visit and open verification links that are sent to them.

Mistplay reserves the right to nullify all units earned on any account that has been banned, and to disable the redemption of rewards on all banned accounts, regardless of the reason for which the account was banned.

Mistplay reserves the right to indefinitely ban any user found to be using a rooted device or any device for which the user has been granted root access or privileged control. Rooted devices are not supported devices and may at any time be blocked from us.

Mistplay reserves the right to reject any gift card purchase request issued from an account associated with a rooted device, or from any account banned for fraudulent activity.

Mistplay reserves the right to permanently ban any user account created by an individual under the age of 18.

Mistplay reserves the right to ban any account that appears to be using, downloading or accessing the app fraudulently. This includes but is not limited to users who download the App through a means other than the Google Play store, users with privileged control over their devices, users with suspicious third-party firmware on their device, users manipulating their IP address, users unable to complete the face verification or phone verification processes for fraud verification purposes, users using software that makes them appear active when they are idle, users accessing the app from an emulator of any kind, or any user attempting to fraudulently earn units through any means other than playing games.

It is prohibited to access the Mistplay application on any device other than an Android mobile phone or tablet and doing so can result in an account ban or rejection of an order.

TERM

This Agreement will remain in full force and effect while you use the Services and/or have a Mistplay account (the “Term”). You may stop using the Services at any time, for any reason, by uninstalling the App from your mobile device. Mistplay may terminate or suspend your account at any time without notice if Mistplay reasonably believes that you have breached this Agreement. After your account is terminated, this Agreement will terminate, except for the provisions of the sections labelled “Payment & Fees”, “Intellectual Property”, “No Liability”, “No Warranty”, “Indemnity”, “Severability, Force Majeure, Entire Agreement & Headings”, “Representations and Warranties”, and “Governing Law and Language”.

Upon termination of this Agreement, User shall discontinue its use of the Services. However, termination of this Agreement by Mistplay shall not limit User's obligation to pay any outstanding fees, if applicable, nor restrict Mistplay from pursuing any other remedies available to it, including injunctive relief.

User agrees that following termination of User’s account and/or use of the Services, Mistplay may immediately deactivate User’s account and delete User data and accumulated rewards. User further agrees that Mistplay shall not be liable to User nor to any third party for any termination of User access to the Services or deletion of User data. The foregoing shall not apply if such termination or deletion is attributable to Mistplay’s gross negligence or willful misconduct.

PAYMENT & FEES

User agrees to pay to Mistplay any fees for each Service that User purchases, uses, or subscribes to in accordance with the pricing and payment terms presented by Mistplay for such Service. Where applicable, you will be billed using the billing method selected by the User at the moment of purchase. Mistplay refunds as prescribed in the applicable law, and for more details, please refer to the respective webpage for sales.

REWARDS

Mistplay offers loyalty points, used as virtual currency in the Mistplay apps and referred to as “Units”, to Users in exchange for testing, reviewing and/or using the mobile games listed in the App. Mistplay does not reward for time spent in App but rather for real gametime. Leaving the App open does not constitute gameplay. Users can redeem Units for different rewards offered by Mistplay, such as gift cards, gift certificates, prepaid cash cards or content codes (collectively “Rewards”). The Rewards cannot be redeemed for cash or in any way resold, exchanged or returned for a cash refund, unless required by law. Rewards may be redeemed in countries where applicable merchants and services are available. Mistplay is not responsible for any valid Reward which user is unable to redeem due to their age, situation, or country of residence. Mistplay is not responsible for any lost, stolen, or malfunctioning Rewards except when it is caused by gross negligence or willful misconduct of Mistplay.

For all users 18 years or older, when redeeming a reward through our Shop, we may verify your face via a ‘video selfie’ using a third party face verification technology. We use this information exclusively for the purpose of fraud prevention and to ensure that prizes are not earned through bots, automated processes or fraudulent use of software. We will use your ‘video selfie’ exclusively for fraud prevention. Upon redeeming a reward from our Shop, you will be prompted to provide a video selfie using your mobile device’s camera. This video selfie provides us with a face map (a mathematical representation of your face generated through our third party provider, Facetec). This video selfie is encrypted on your mobile device before being sent to our servers for processing, and is linked to your user account to ensure the uniqueness of your user registration within the mobile application. If you do not want to redeem rewards through the Shop, you can continue to use all other features of the mobile application without providing a video selfie. For more information, please refer to our Privacy Policy available at https://www.mistplay.com/legal/privacy.

Until October 31, 2021, existing users between the ages of 13 and 17 years old will be required to provide a phone number to verify their account upon redeeming a reward through our Shop. We use this information exclusively for the purpose of fraud prevention and to ensure that prizes are not earned through bots, automated processes or fraudulent use of software. Upon redeeming a reward from our Shop, you will be prompted to provide a phone number, which is linked to your user account to ensure the uniqueness of your user registration within the mobile application. If you do not want to redeem a reward from our Shop, you can use all other features of the mobile application without providing your phone number.

DONATIONS

An opportunity to redeem a number of Units for a donation to be made by Mistplay to a charitable and/or other not-for-profit cause or organization may be made available from time to time to User via the App (each a “Donation”). User agrees that if User chooses to redeem Units for such a Donation, that all applicable terms presented in the App for such Donation shall apply in addition to these Terms and that User’s Units will be reduced as per the applicable terms of such Donation. Each and every Donation will be made by Mistplay Inc. Users who redeem Units for Donation through Mistplay are not eligible for a tax receipt. Mistplay is unable to refund Units once you have accepted to redeem Units for a Donation.

CONTESTS

Mistplay may from time to time launch certain Contests (each one a “Contest”) available to certain users from App. Contests are only available only in jurisdictions where applicable laws permit them, so you may or may not be able to participate in any Contest depending on your jurisdiction. Each available Contest will be subject to such Contest’s own terms and conditions (“Contest Terms”) which will apply in addition to these Terms. For each applicable Contest, please read the Contest Terms fully and carefully before participating. Each Contest is sponsored by Mistplay and Mistplay reserves the right to cancel, suspend, withdraw, or amend such Contest or the Contest Terms of a Contest in any way, without prior notice. It is the Contest entrant (the “Entrant”) responsibility to check the Contest Terms periodically for changes. An Entrant’s continued use of or participation in a Contest following the posting of any changes to the Contest Terms constitutes acceptance of those changes. 

INACTIVITY

Mistplay reserves the right to delete without notice any account which has been inactive for a consecutive period of one hundred eighty (180) days. An account is deemed inactive when: (i) no Units have been redeemed or credited; (ii) no new referral sign-ups have occurred using the account’s referral link; (iii) there has been no access or attempt to access the Services. If the account contains any Units or Rewards, they will be considered void without notice.

LICENSE

During the Term, Mistplay grants User a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to use the Services on the terms set forth in this Agreement. User agrees that all rights, title, and interest in and to all the intellectual property rights in the Services, and all modifications, extensions, scripts and other derivative works of the Services provided or developed by Mistplay are owned exclusively by Mistplay or its licensors. All rights not granted to User in this Agreement are reserved by Mistplay.

LICENSE RESTRICTIONS

NOTICE: For privacy and fraud prevention purposes, as of November 1, 2021, the Mistplay mobile application will no longer support existing user accounts of individuals under the age of 18. Current users under the age of 18 will be able to continue using the mobile application until this date. As of August 25, 2021, individuals under the age of 18 are prohibited from creating a Mistplay user account.

User shall not (i) create an Account or access the Service if they are under the age of 18; (ii) decompile, disassemble, or otherwise reverse engineer or attempt to reconstruct or discover any source code, underlying ideas, algorithms, file formats or programming or interoperability interfaces of or used by the Services, by any means whatsoever; (iii) distribute viruses or other harmful or malicious computer code via or into the Services; (iv) engage in any conduct that disrupts or impedes a third party’s use and enjoyment of the Services; (v) remove any product identification, copyright or other notices from the Services; (vi) sell, lease, lend, assign, sublicense, grant access or otherwise transfer or disclose the Services in whole or in part, to any third party; (vii) use the Services for time-sharing, service bureau or hosting purposes or otherwise use, resell, sublicense, distribute or transfer or allow others to use the Services to or for the benefit of third parties; (viii) modify or incorporate into or with other software or create a derivative work of any part of the Services; (ix) use the output or other information generated by the Services for any purpose other than as contemplated by this Agreement; (x) use the Services for any use other than User’s internal business use; (xi) use unauthorized modified versions of the Services, including without limitation, for the purpose of building a similar or competitive product or service or for the purpose of obtaining unauthorized access to the Services; or (xii) use the Services in any way that is contrary to applicable local, state/provincial, federal and foreign laws, including without limitation those relating to privacy, electronic communications and anti-spam legislation. Mistplay retains all title to, and, except as expressly licensed herein, all rights to the Services, all copies, derivatives, and improvements thereof and all related documentation and materials.

INTELLECTUAL PROPERTY

The Services contain copyrighted material, trademarks, and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music and sound, and the entire contents of the Services are copyrighted as a collective work under copyright laws. Mistplay owns a copyright in the selection, coordination, arrangement, and enhancement of such content, as well as in the content original to it. User may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the content, in whole or in part. Except as otherwise expressly permitted under copyright law, no copying, redistribution, retransmission, publication, or commercial exploitation of downloaded material will be permitted without the express permission of Mistplay and the copyright owner. In the event of any permitted copying, redistribution or publication of copyrighted material, no changes in or deletion of author attribution, trademark legend or copyright notice shall be made.

CONFIDENTIAL INFORMATION

Mistplay and User shall each retain in confidence all information received from the other party pursuant to or in connection with this Agreement that the disclosing party identifies as being proprietary and/or confidential or that, by the nature of the circumstances surrounding the disclosure, ought in good faith to be treated as proprietary and/or confidential ("Confidential Information"), and will make no use of such Confidential Information except as necessary to fulfill their respective obligations under the terms and during the term of this Agreement. Mistplay may collect some Confidential Information from User which includes, without limitation, their name, email address, age, gender, profile picture, social media profiles and payment information. The restrictions set forth above will not apply to (i) information previously known to the receiving party without reference to the disclosing party's Confidential Information, (ii) information which is or becomes publicly known through no wrongful act of the receiving party, (iii) information that is independently developed by either of the parties, or (iv) information required to be disclosed pursuant to applicable law.

PRIVACY POLICY

Data protection is important at Mistplay. Mistplay collects and treats User information in accordance with its Privacy Policy available at https://www.mistplay.com/privacy.

THIRD PARTY SERVICES

Mistplay may recommend, provide you with access to, or enable third party software, applications, products, services, or website links (collectively, “Third Party Services”) for your consideration or use. Such Third-Party Services are made available only as a convenience, and download, purchase, access, or use of any such Third-Party Services is solely between you and the applicable third-party services provider (“Third Party Provider”). Any use by you of Third-Party Services offered through the Services or the App is entirely at your own risk and discretion, and it is your responsibility to read the terms and conditions and/or privacy policies applicable to such Third-Party Services before using them. Under no circumstances shall Mistplay be liable for any direct, indirect, incidental, special, consequential, punitive, extraordinary, exemplary, or other damages whatsoever, that result from any Third-Party Services or your contractual relationship with any Third-Party Provider. These limitations shall apply even if Mistplay has been advised of the possibility of such damages.

NO WARRANTY

Mistplay works to keep the services bug-free and safe but the user agrees to use the services at user’s own risk. Mistplay is providing the services “as is” and “as available” without any representations and warranties, express, implied, or statutory, not expressly set out in these terms, including the implied warranties of merchantability, fitness for a particular purpose and non-infringement. In addition, neither mistplay, its affiliates nor any of their respective employees, agents, mandataries, third party content providers or licensors make no representation, warranty, or guarantee regarding the reliability, timeliness, quality, suitability or availability of the services or any services or goods requested through the use of the services, or that the services will be uninterrupted or error-free.

All games featured in the Discover Weekly section of the app are recommended based on similar games that a user has installed on their device. The featured games are not hand-picked or vetted by Mistplay, and downloading these games carries the same risk as downloading any other game directly from the Google Play Store. Mistplay accepts no responsibility for any unintended consequences of selecting a game from the discover weekly playlist.

NO LIABILITY

In no event shall Mistplay or its respective suppliers or affiliates be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or profits, or any damages or loss arising from the services provided by third party providers, whether in an action of contract, negligence or other civil liability action, arising out of or in connection with the use of any software, program or platform provided as part of the services except in the case of intentional or gross fault.

To the extent your data is used for research purposes, the limitation of liability clause above and the indemnity clause below are waived with respect to any harms suffered or liabilities incurred as a result of such research activities.

INDEMNITY

User agrees to defend, indemnify, and hold harmless Mistplay, its affiliates and their respective directors, officers, employees, agents, and mandataries from and against all claims and expenses, including without limitation, attorneys' fees (collectively the “Costs”), to the extent that such Costs are attributable to any breach by User, of any representations, warranties, or other obligations set forth in this Agreement or arising out of the use of the Services by User.

GOVERNING LAW AND LANGUAGE

These Terms of Service shall be construed in accordance with the laws applicable in the province of Quebec, Canada, without regard to its conflict of laws rules. User hereby agrees, for any dispute or controversy arising under or in connection with this Agreement or resulting from the Services or Corporation’s website shall be settled exclusively by arbitration in Montreal (Canada), in accordance with the Code of civil procedure of the province of Quebec (CQLR c C-25.01).

The parties to this Agreement confirm that it is their wish that: (1) this Agreement and all other related documents be prepared in English; (2) any litigation or dispute resolution proceeding be held in English; and (3) any litigation or dispute resolution document or court filing be drafted in English only.

SEVERABILITY, FORCE MAJEURE, ENTIRE AGREEMENT AND HEADINGS

If one or more of the provisions of this Agreement is held to be invalid, illegal, or unenforceable in any respect by a court of competent jurisdiction, then the validity, legality, and enforceability of the remaining provisions of this Agreement shall be unaffected. Neither party shall be deemed in default or otherwise liable for any delay in or failure of its performance under this Agreement (other than payment obligations) by reason of any act of God, fire, natural disaster, accident, act of government, shortage of materials or supplies, failure of transportation or communication or of suppliers of goods or services, or any other cause to the extent it is beyond the reasonable control of such party. This Agreement constitutes the entire agreement and understanding between the parties with respect to the subject matter hereof and supersedes all prior or contemporaneous written, electronic, or oral communications, representations, agreements, or understandings between the parties with respect thereto. The headings in this Agreement have been inserted solely for ease of reference and shall not modify, in any manner whatsoever, the meaning or scope of the provisions hereof.

REPRESENTATIONS AND WARRANTIES

User represents and warrants that currently and throughout the Term (i) it is fully authorized to enter into this Agreement and that User is fully authorized to use the Services; and (ii) User is and will remain in compliance with all applicable laws and regulations with respect to its activities related to this Agreement, including but not limited to privacy laws. User agrees to comply with all of Mistplay’s policies and all laws, rules and regulations relating to the use of the Services. Any violation of this section may result in loss of features, up to and including termination of User’s account. User will indemnify Mistplay for any costs, fines or damages incurred by Mistplay due to User's failure to comply with this section.